Salesforce Delivery Manager

  • Contract

Company Description

Founded in 1999 as an imaging and content company, SALIX has expanded its operations to include full-service litigation support, business process outsourcing, Forensic Collection, E-Discovery Processing, Cyber Security and workflow automation.

We have a global footprint, with headquarters and sales offices in Cincinnati, Ohio, and service facilities in Kenya and India. We have worked with over 2,500 of the fastest growing and most successful businesses in the region, including all local Fortune 500 companies, and many regional leaders.

Our vision is to be a business of purpose on purpose. We help organizations and communities thrive by making data meaningful.

Job Description

  • Strategy definition and managing the project Road-map / design
  • Successful delivery of Salesforce / CRM projects (phased implementation)
  • Managing offshore Development function, delivering within Agile Development model
  • Coordinating release management / product backlog
  • Managing key business stakeholders and leading high level requirements gathering, process mapping.
  • Vendor management
  • Project management
  • Ensuring / overseeing Salesforce best practice
  • Any other related task/s as may be assigned from time to time

Qualifications

  • Bachelor’s degree in project management or any other relevant field 
  • Agile + Project Management
  • Experience in client rollouts in B2B products
  • Experience in US clients and collaboration
  • Nice to have - Experience in Salesforce based products, PLM experience
  • Ability to project manage.

Behavioral Requirements

  • Ability to work in a collaborative team environment while also being able to execute work independently
  • Strong analytical abilities and problem-solving skills
  • Eagerness to learn and interest in new technologies
  • Possess the ability to produce modular, clean, efficient front-end code
  • Improve users' experience by making interactions simple, efficient, and easy for users to accomplish goals and tasks
  • Follow best practices and standards for accessibility. 

Cultural Tenets

  • Can Do Attitude
  • Teamwork- Ability to Lead
  • Results Oriented
  • Customer commitment
  • Change agent\Accurate

Additional Information

Below are the core values that we espouse at SALIX.

  1. SERVICE: We committed to creating an environment where our organization SERVES our customers, our community, and our employees by proactively understanding and meeting their needs.

  2. ACHIEVEMENT: We are committed to ACHIEVING sustained growth and profitability for the company, providing opportunities to ACHIEVE personal and professional growth for our people, and ACHIEVE promised results for our customers.

  3. LEADERSHIP: We are committed to being a LEADER in technology, service, and solutions for our customers. SALIX is committed to mentoring and growing leaders from within.

  4. INTEGRITY: Our overall goal is to honor God in how we treat people and how the company creates and executes its strategies. INTEGRITY means that we strive to do what is right, good, and fair. We are committed to exceeding client’s expectations with world-class service and the highest level of integrity and professionalism.

  5. EXPERTISE: We are committed to being EXPERTS in the areas that we serve our customers. We will provide our employees with the necessary training and support to develop the EXPERTISE needed to deliver for our customers.

We believe our employees are the core assets to the company. We believe that an investment towards them and their future guarantees better service to our clients.

We are an equal opportunity employer. We value and appreciate diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 

Please note, DO NOT APPLY IF YOU HAVE NO SALESFORCE EXPERIENCE. 

Applications deadline is Thursday, 18th August 2022. Only shortlisted Candidates are contacted.