*Please submit CVs in ENGLISH, if possible

The Inside Sales position is responsible for all aspects of customer communication from the time a customer Request for Quote arrives until the time the customer sends a Purchase Order for the goods quoted , the accepted order and the support for Contracts Department. 

 Specific job functions:

• Receipt of the customer RFQ (Request For Quotation – Solicitação de orçamento/proposta)
  • Customer web portals
  • Customer Inquiries
  • Initiated by Outside Sales
• Product Selection and Sizing of Electric , Pneumatic and Hydraulic Actuators, controls and other instruments like solenoids, positioners, limit switches.  Inside Sales may enlist the assistance of the following departments:
  • Rotork Sales team
  • Other Rotork offices
  • Engineering – to produce design requirements, sizing, and estimated costing
  • Purchasing – to secure supplier quotations in order to estimate material costs
• Consolidation and documentation of projected cost and delivery estimates.
• Determining proper pricing levels using guidelines set by the General Manager in support of profit and sales targets.
• Producing the customer quotation, to include:
  • Commercial terms
  • Technical information about the products being quoted
  • Schedule of price and delivery
• Technical and commercial review of incoming customer Purchase Orders to compare the PO details against the quotation. The Inside Sales Manager must ensure a clean hand-off from Sales to Contracts.
• Technical and commercial internal order to Rotork factories , including full product specification per quote premises.
• Technical support for contracts for requesting non-Rotork product or service to fulfill customer request.

Responsibilities

• Design Automation solutions for a variety of products and assemblies using knowledge of electronic controls, Hydraulic/ pneumatic actuators & controls, mechanical systems and operator interface.
• Provide technical support and answers to customers, sales, production and contracts departments.
• Review customer request for quotation (RFQ), project specifications.
• Size, select and communicate via operational description and schematics; pneumatic, hydraulic and electro-hydraulic, systems.
• Devise a technical and commercial proposal based on best solution to maximize win opportunity.
• Work with sales & contracts department on solutions & commercial issues.
• Follow-up on projects with company representatives, distributors, customers and area sales managers.
• Able to develop tools to improve the department process efficiency (Excel conditional formatting).

Experience Requirements:

• Able to prioritize work load and multi-task in a fast paced & constantly changing environment. 
• Devise quotations support global sales.
• Motivated, self-starter, able to work independently and in a group format.
• Able to communicate effectively at all levels (Fluent Brazilian Portuguese verbal, written and presentation skills). 
  • Professional level of English - product trainings are in English
• Must be able to apply multi-disciplinary concepts to effectively support custom product requests while providing cost savings and innovative solutions.
• Proven ability in Microsoft Word, Excel, Outlook & Power Point

The Successful Candidate:

• Exhibit tact and strong diplomatic skills when dealing with all staff, customers and suppliers.
• High level of self-motivation, independence and self-reliance.
• Sound time management and planning skills.
• Able to creatively combine multiple learned concepts.
• The desire to always deliver a quality product to both internal and external customers.
• Self-driven to learn about new products and desire to expand knowledge.

Other Differentials:

Complete technical course
Experience in electronic portals, especially Petronect. Proven experience in seeking opportunities and responding on Petronect. Knowledge of opportunity rules on Petronect.
Advanced English knowledge for reading and writing.
Experience in industrial automation and instrumentation
Experience in industrial valves
Experience in electric and pneumatic actuators.

Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow of liquids, gases and powders across many industries worldwide.

Our purpose is Keeping the World Flowing for Future Generations.

For over sixty years, the world has relied on us to create the things that keep everything moving. From oil and gas to water and shipping, pharmaceuticals and food- these are the flows on which our modern world depends.

Today we're respected and admired for our people, performance and products. Our success flows from our commitment to engineering excellence, and that's what we will always pursue, safely and sustainably.

Rotork is going through an exciting period of change and growth, building on our existing market success. It's a great time to join us and make an impact in shaping the future of our business.

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