Key Account Officer

  • 12 Michael Olawale-Cole Dr, Lekki Phase I 100001, Lagos, Nigeria
  • Full-time

Company Description

Romanspage Global is an HR consulting firm specialized in recruitment, career development, organisational restructuring, staff management, due diligence and more. As a business, our goal is to help simplify the HR function of organisations and creating a happy workforce for our clients.

We help our clients identify and attract the right talent for the business. In this regard, one of our esteemed clients is currently recruiting for the post of a Key Accounts Manager to help build customer relationship and expand sales within the existing clientele base.

Job Description

Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives 

  • Suggest solutions that answer clients needs and wants
  • Ensure the ordered products are delivered in a timely manner
  • Serve as contact point for key customers and internal teams
  • Resolve customers' complaints in an effective and respectful way
  • Gather, report and communicate customers' feedback on service, and product delivery
  • Research and source new potential clients
  • Negotiating contracts with the client and establishing a timeline of performance
  • Working with logistics team to ensure timely and accurate deliveries to all clients.
  • Work with merchandizers to ensure customer satisfaction and increased demand for products across all clients’ location

Qualifications

  • BSc/HND in business administration, sales or similar relevant field
  • Previous working experience as Key Account Executive/Sales rep for  2years and above
  • Experience from FMCG companies would be an added advantage

Additional Information

Candidate must possess the following:

  •  Aptitude in networking and building relationships 
  • Excellent time and project management skills
  • Ability to prioritize and meet critical deadlines
  • Problem-solving and negotiation aptitude
  • Encouraging to team and staff; able to mentor and lead
  • Self-motivated and self-directed
  • Strong desire to always learn and improve
  • Ability to multitask and work under pressure