Romanspage Global is an HR Consulting firm with a focus on Recruitment, Staff Outsourcing, Payroll Management, Restructuring and more.

We are currently recruiting for the post of a front desk/telemarketer to help build customers base of the organisation while attending to visitors.

• Greet guests and provide them with superb customer service.
• Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper.
• Answer all client questions and incoming calls.
• Redirect phone calls to the appropriate department and take down messages.
•  Explain products or services and prices, and answer questions from customers.
• Record names, addresses, interest, and reactions of prospects contacted.
• Answer telephone calls from potential customers who have been solicited through advertisements.
• Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations.
• Compile database of existing clients and connect with them for improved sales
• Build prospective business leads through cold calls and connect potential client to appropriate department

• BSc/HND in Marketing or other related field
• 2-3years working experience
• Experience as outbound sales person will be an added advantage

• Proven experience as telemarketer or similar sales/customer service role
• Proven track record of successfully meeting sales quotas preferably over the phone
• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems