Join the Rituals family and play a crucial role in shaping our Supply Chain Operations as we grow globally. Together, we’ll create meaningful moments for our customers and work toward a more sustainable future.

As a Warehouse Operations Specialist, you will be at the heart of Rituals’ global supply chain operations, supporting our retail, wholesale and e-commerce growth. Your primary responsibility will be to manage daily operations in our B2B/B2C warehouses (run by our 3PL partners). You will ensure that our customers receive their orders on time and with outstanding service.

Key Responsibilities:

• Daily managing the relationships and operations with Rituals’ third-party logistics (3PL) providers.
• Ensure that KPI and SLA targets are consistently met and exceeded by our 3PLs.
• Oversee smooth execution of B2B and B2C orders across multiple warehouses, especially during key market moments.
• You support in the order forecasting processes and ensure sufficient capacities across the Rituals’ warehouses accordingly.
• Drive process improvements within the warehouse operations (and beyond) as part of our Logistics Excellence initiatives. 
• Utilize data-driven methods to optimize performance and decision-making.
• Coordinate the operations for global marketplaces like Amazon.
• Collaborate with internal teams (e.g., Digital, Customer Relations, Marketing, Omni-Channel) and external stakeholders (e.g., Warehouses, Carriers).
• Identify opportunities for cost-savings and develop sustainable supply chain solutions.

We’re seeking a proactive professional who is passionate about logistics, innovation, and creating exceptional customer experiences.

• A degree (HBO/WO) in Logistics, Supply Chain, Business Administration, or a related field.
• At least 3 years of experience in a similar logistics/3PL operations-role.
• Proven experience in warehousing environments.
• Strong analytical and data-driven decision-making skills.
• Excellent stakeholder and relationship management abilities.
• A curious mindset and ability to think outside the box to drive continuous improvement.
• Familiarity with systems like ERP, OMS, and TMS.
• Interest in Omni-Channel, e-commerce and innovative retail solutions.

YOUR PATH TO A NEW CAREER

Grow with us! The next steps are:

1. Apply via our website (make sure you meet the requirements and tell us why you apply)
2. Our recruiter will contact you within 10 working days.
3. A first interview follows in our Central Head Office in Amsterdam. 
4. You do an online assessment.
5. You have the second interview online. 
6. In the event of a positive outcome, you will receive a proposal with the terms of employment.

Any questions? Our recruiter is happy to speak to you via pieter.deboer@rituals.com. Please note that applications via e-mail are not taken into consideration.