Managing Rituals' B2B partner base has become increasingly complex due to our rapid
growth. It’s challenging to maintain an overview of partner-specific information required for
exceptional service. Your main focus will be on enhancing and innovating our best-of-breed
Cloud/SaaS B2B CRM solution Salesforce Sales Cloud and other relevant platforms to the
B2B Sales process. As a PPM in the B2B Sales domain, you become a crucial member of
the Business Technology B2B Sales team, working closely with three direct colleagues.
The team consists of project-/ Product managers and Business Analysts. The Project-/
Product Managers focus on management of business and IT projects, making priorities in
changes and the supervision of Software suppliers. Business Analysts focus on parts of
projects that run through change management or work on continuous improvements for
the system(s).

You will participate in cross-functional projects, including IT-related projects like
middleware integrations. Your role is essential in the continuous development of systems
and integrations, embracing an Agile approach. With Rituals in constant transformation,
your ability to think ahead is crucial. Building strong connections with business
stakeholders and software vendors is crucial for optimizing your success. After all, if end-
users and software suppliers work together closely, issues tend to be solved much quicker.

THE ROLE IN SEVEN BULLETS

• Ensure the continuity, continuous development and innovation of B2B Sales systems and solutions, with a focus on the Wholesale, Travel, Master Franchise, and Partnerships domains.
• Turn isolated business units and software partner islands into an undivided continent, so we can co-create software with a shared vision and focus.
• Translate ever-evolving business requirements into lean & mean solutions (but don’t be afraid to push-back on requirements that are not feasible or desired).
• Come-up with solutions yourself: if something can be done better, show us
• Expertly manage stakeholder expectations. E.g., by aligning plans and making sure everybody knows what to expect, when, and why.
• Monitor project and sprint progress, following the Agile methodology, and coordinate cross-functional project teams..
• Team-up with direct colleagues, counterparts in Sales and IT, business analysts and product owners to tackle projects that make supply chain B2B Sales ambitions come true.

High on energy, low on ego and with humor. You have excellent analytical, problem solving,
documentation and communication skills. You have the ability to adapt to the fast-paced way of
working at Rituals. You want to explore new tooling and domains and you have project skills and
a positive attitude. On top of it:

• You thrive in an international, dynamic environment.
• Your track-record shows at least 5 years of B2B Sales experience showcasing analytical, problem-solving and project management skills within the B2B Sales domain.
• You can combine analytical skills with the ability to easily discuss issues with a wide range of technical and non-technical stakeholders.
• You are confident leading larger projects and preferably you have experience with project management tools like Atlassian’s Jira You have worked with B2B CRM and related systems (preferably you know Salesforce Sales Cloud).
• You thrive in a fast-paced environment and know how to build up your network.