It’s an exciting time to join the business-to-business department Wholesale and Travel Retail! With our rapid growth plan of expanding our global footprint from 5000 to 7000 doors, you as Program Manager Travel Retail will play a crucial role in shaping global programs for our dedicated Travel Retail line of business for the markets Europe, Middle East and Americas. Your work will impact sales results and help our brand flourish internationally. You will work in a dynamic environment with Travel Retail Commercial teams, varying cross-functional teams such as store design, innovation, supply planning, and trade marketing to drive innovative, strategic and profitable partner programs.

Meet the team

You will guide and lead the Program Magement Travel Retail team that exist out 2 people, which includes one coordinator and one specialist. This hub is part of a bigger backbone team that contains multiple hubs like Program Management Wholesale, Program Management New markets, Operations and Training team. Also, the Program Management team works closely together with Trade Marketing to make sure 360 programs fit seamlessly. Looking at the bigger scope: the department contains 60 people that are part of the business to business team and culture.

Your responsibilities

• Curate Profitable and Strategic Global Partner Programs: Analyze product categories and market trends to define a Travel Retail assortment that drives profitability for our partners in Duty free multi-brand environment.
• Assortment Launches: Support the successful launch readiness of assortments four times a year.
• Guide and oversees long term forecast product planning translated from the different programs.
• Optimize Store Concepts: how to increase profitability and improve category building on furniture and guarantee qualitative presentation in desirable way.
• Oversees day-to-day operations for differentiated regions, channels and partners.
• Project Deadlines: Be the guardian of all project deadlines with key stakeholder management.
• Lead Innovation initiatives: Contribute to Travel Retail exclusive set innovations and needs.
• Provide Operational Excellence team input on continuous improving and developing of new processes and structures.
• Manage and mentor a team, providing leadership, performance feedback, and development opportunities.

We are seeking a professional with at least 5 years of experience in FMCG or Retail, specifically in administrative support. A background in Program-/Category Management and the Travel Business is a plus. You should hold at least a bachelor’s degree or an equivalent qualification in a relevant field.

You’ll thrive in this role if you:

• Bring strong analytical and commercially driven skills.
• Are comfortable speaking up and challenging the status quo.
• Are not afraid to propose new solutions and better ways of working.
• Have the ability to prioritize, communicate, and execute tasks effectively, even when dealing with shifting priorities, demands, and timelines.
• Demonstrate a willingness to learn and a commitment to continuous improvement.
• Work well both independently and collaboratively, always maintaining a positive “can-do” attitude.
• Excel as a problem solver with strong customer service and communication skills.
• Are social, approachable, and naturally connect with others.
• Take a service-oriented, structured, and proactive approach to your work.

Location and Working Conditions 

While flexible working is available, this role requires a strong on-site presence to engage with stakeholders and build connections effectively.

Grow with us and please apply via the website! The next steps are:

• Our recruiter, Renée, will contact you within 10 working days
• An introductory meeting with a team member and the hiring manager follows
• A second interview where you will give a presentation
• In the event of a positive outcome, you will receive a proposal with the terms of employment

Any questions? Our recruiter Renée is happy to speak to you via renee.havenaar@rituals.com. Please note that applications via e-mail are not taken into consideration.