Rituals Supervisor (Expert) - Manchester Arndale - Full Time

  • Union St, Manchester, UK
  • Full-time
  • Department: Stores
  • Departments: Retail
  • Hours per week: 40
  • Contract type: Full-time

Job Description

**We are looking for a passionate and dedicated Retail Supervisor (Expert) to join our amazing team in our soon to be opened Store in Manchester Arndale.


The supervisor has overall responsibility for the achievement of retail objectives for their store. You will maximise on all sales opportunities by providing the best customer service and shopping experience possible.


As our Supervisor you advise our customers about the products and Rituals philosophy. You carry out quality and administrative processes in the store and you embrace the basic principles of the Rituals Academy.

In addition, you will be responsible for ensuring the counter exceeds its Sales and KPI targets, also responsible for inventory management and leadership. You are the example for the wider team and report to the Area Account Manager, who oversees your development and acts as a mentor.


40 hours - full flexibility is required


Minimum 3 - 5 years of experience as a Supervisor or Senior Sales Associate in a fast paced retail environment with additional task and responsibilities

Strong and authentic communication and sales skills

Honesty, against yourself and others. That also includes integrity

Flexible employability. Our stores have ample opening hours, you want and can work all days of the week as well as early and late shifts.

You are keen to be the ‘best in class’ within your profession. You are flexible, pro-active and you enjoy creating meaningful moments for our customers. Furthermore you are a team player and prepared to work during the weekend and busy times like the Christmas period. 


"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals.

Rituals is about helping you slow down the pace of your busy life, about creating meaningful moments and to remind you to experience these moments with joy. 

Our ambition is to become the number one global luxury brand in cosmetics. And for that we need passionate, energetic, ambitious and driven people to help us achieve our goals. This might feel like a paradox, but within our company meaningfulness and performance complement each other like yin and yang.

People are the ultimate ambassadors of our brand. 


At Rituals, diversity and inclusion are part of our DNA. Together, we continue to build an inclusive culture that encourages, supports, and celebrates the diverse voices of our employees.

It fuels our innovation and connects us closer to our customers and the communities we serve.


Rituals offers a varied role within a team with enthusiastic colleagues. The salary offered is in line with market conditions and you will be given the opportunity to make the fullest use of your talents. The organisation offers you an ambitious and service minded working environment. To introduce you to the world of Rituals we have an onboarding program called get-ritualized and we have our Rituals Academy. They help you hit the ground running when you start your career with us.


If you are interested in this position and your profile matches our requirements we are seeking, we’re looking forward to your application!

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