Quality Assurance Specialist

  • Voltijds
  • Contract type: Part-time & Full time
  • Departments: Sourcing
  • Hours per week: 32-40
  • Afdeling: Central Head Office

Functieomschrijving

MAIN PURPOSE

To ensure that all Rituals products meet or surpass defined standards of quality by further developing, implementing, and monitoring existing quality assurance and quality improvement projects and tooling.

YOUR ROLE

  • Perform international quality assurance activities and projects that contribute to securing and continuously improving the quality of Rituals products in cooperation with suppliers, external partners, sourcing department and innovation
  • Manage the inspection & releasing of first productions of products (First Release Check), initiating random periodic inspections of products, audits etc.
  • Managing quality related procedures a.o. product quality complaints or possible product recalls, according to the defined procedures with local authorities, suppliers, Rituals sales organisations and internal departments.
  • Responsible for initiating quality improvement projects to resolve possible local and international quality issues with the suppliers.
  • Actively managing of all product quality related documentation and ensure that Q&R databases/documentation systems are properly maintained.
  • Responsible to support consumer care with the management of product complaints and product related questions, and manage the preparation of periodical Quality complaints.

The role is part of the Quality and Regulatory team and reports to the Senior Manager Quality Assurance.

YOUR INGREDIENTS

  • A bachelor or master’s degree.
  • Around 3-5 years of relevant experience in R&D, Manufacturing or QA/QC & Regulatory Affairs, preferably in cosmetics.
  • Excellent project management and planning skills; strong problem solving skills with ability to analyse root cause.
  • Ability to multi-task and manage multiple projects and stakeholders.
  • Self starter, positive drive, solution-oriented, accurate and eye for detail.

OUR OFFER 

Besides the above Rituals offers a challenging role in an eager and diverse team, where empowering your colleagues (and vice versa) is part of the deal. Although our proposition encompasses an attractive benefits and compensation package, the (international) scope and impact of the position may appeal to you even more. When everything is back to normal, you’ll spend (most of) your time at our beautiful Amsterdam HQ. We hope you can appreciate the view of one of the most iconic Amsterdam canals. 

By joining Rituals, you’ll get to experience a strong culture and entrepreneurial spirit which empowers you to create your meaningful career. We care about the well-being of our staff, as much as we value the well-being of the planet. By passionately looking after both, we believe we can pave the way to a more sustainable world and take appropriate action to limit our footprint on Mother Earth. You’ll have a strong sense of purpose at Rituals. Our mission is to make people feel good and touch as many lives as possible. Independent of your role, you will create a positive impact on our daily business. 

WE ARE RITUALS

We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals.

We are a global brand, established in Amsterdam, The Netherlands, in 2000. Our ambition is to grow sustainably and become - and remain - the number one global luxury brand in cosmetics. Today, Rituals operates in more than 807 stores, 2700 shop-in-shops across 33 countries throughout Europe, Asia, the Middle East and North and South America. Rituals is an omnichannel brand that operates within Retail, Wholesale, E-com and Travel Retail.

Our dream is to bring our philosophy of slowing down to different parts of the world and to create a global lifestyle movement.

In 2020 we had a great milestone, celebrating our 20th birthday. We celebrated this by opening the largest Rituals store in the world, our very first flagship store, House of Rituals. It spans 1700 square meters across 4 floors. Containing new exclusive collections, a restaurant and a mind and body spa.

Over the next 10 years we want to take the brand and company to the next level. This not only means opening more stores, but also involves building an even stronger community around our brand.

BECOME PART OF THE RITUALS FAMILY

If it’s you we’re looking for, please don’t hesitate and send in your application. We’ll be in touch soon.

Acquisition is not appreciated.

YOUR BODY. YOUR SOUL. YOUR RITUALS.

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