Pre-sales Consultant UK (H/F)

  • Full-time
  • Department: Sales
  • Type of Contract: Permanent contract

Company Description

We are a dynamic and fast-growing startup in the HRTech industry, specializing in the development of Rise Up, a Learning Management System. Our platform revolutionizes the way organizations manage their training and development programs, with a strong emphasis on blended learning. With pillars such as personalization of learning and learning in the flow of work, Rise Up empowers our clients to deliver highly effective and engaging learning experiences.

Job Description

Key Highlights

  • To support the Rise Up sales function and international growth (UK, Netherlands & Germany) – Mid to Enterprise Customers
  • To become an overall Rise Up SME (platform, process & technical services)

Key Responsibilities

  • Work with the sales team to qualify opportunities against a set of criteria, to ensure they are strategically aligned to our product and support to the sales team in response to requests for proposals (RFPs) as required.
  • Demonstrate expert knowledge of the learning industry (technologies, methodologies, and best practice).
  • Develop a thorough understanding of our client business and technical challenges, operating environment, capabilities, and goals.
  • Provide ideas to refine and evolve the core sales and pre-sales processes such as discovery, technical qualification, and proof-of-concept.
  • Actively keep up to date with latest & upcoming features and functionality within the product and act as the primary point of contact for prospect’s technical queries that arise through the sales process.
  • As required, manage discovery sessions to uncover client requirements, pitching tailored presentations to C-suite executives or interacting with technology architects and development teams.
  • Design and deliver customised demonstrations to support the sales team as required.
  • Comfortable working in a scaling business, where time is critical, and things change on a regular basis.
  • Lead technical discussions with key customer/prospect stakeholders and decision makers, effectively articulating creative and technical solutions.
  • Develop strong working relationships across internal functions (sales, customer success, product, development, operations, marketing, etc.)
  • Be willing to play a role in post-sale activity to ensure adoption or help grow accounts.
  • Work closely with the implementation & customer success function to understand the best overall solution for our clients.
  • Provides strategic recommendations on the use of learning technology and other digital tools to provide innovative and effective online and blended learning experiences.

Qualifications

Skills and Experience

  • 5+ years of consulting and/or consultative implementation experience
  • First class client engagement skills throughout the lifecycle of a sales engagement.
  • Strong, data driven analytical skills.
  • Ability to translate customer requirements and process flows into technical solutions.
  • Ability to work well in a multicultural team.
  • Ability to learn and adapt autonomously.
  • Strong consulting skills including excellent written and verbal communication skills.
  • The ability to understand and present complex technical capabilities and solutions.
  • Solid experience working with a Learning Management Solution (LMS/LXP/SLP) a plus.
  • Excellent knowledge of adult learning theories and instructional design models and/or lesson and curriculum planning skills a plus.

Additional Information

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