Technical Operations Trainer

  • Full-time

Company Description

We're a tech company that was first on the ground in the fight against Ubiquitous Technical Surveillance. We help our government and enterprise customers solve a big problem they sometimes don't even know they have. To become leaders in this space, we've relied heavily on curiosity, creativity, and flexibility. We iterate until we get things right and innovate to get there faster.

But enough about us. What's in it for you?

We work hard and do fun things.

Apart from a constantly growing list of fascinating challenges to solve, Ridgeline offers a solid work-life balance, flexible remote work options, and a culture that values teamwork over competition. At Ridgeline, you will work with the most talented software developers, systems engineers, and subject matter experts to change how big enterprises and the U.S. Government manage their digital signatures.

Job Description

Are you passionate about technology and helping others embrace its potential? Join our team as a Technical Trainer, where you'll collaborate with our valued clients to integrate cutting-edge technology into their operations seamlessly. As a key company representative, you'll engage with clients, tackling their most pressing challenges head-on.

Your role will encompass various responsibilities, including designing and conducting technology-in-operations training, refining techniques, and contributing to technology research and development. Whether you're a well-rounded expert or a specialized enthusiast, we value your proficiency. A solid grasp of technology and operations, especially in Cybersecurity, Communications, Human Intelligence, Signals Intelligence, and Electronic Warfare, is highly desired.

Your ability to collaborate with other subject matter experts is crucial in this dynamic environment, as you'll be supporting a demanding mission. Part of your role involves overseeing the development of Techniques, Tactics, and Procedures (TTP) and creating and executing the Program of Instruction (POI).

Within your first six months, you'll achieve remarkable milestones:

  • Acquiring foundational knowledge across multiple technical subjects through comprehensive training.
  • Gaining insights and mentorship from seasoned Subject Matter Experts, honing your expertise.
  • Becoming proficient in delivering impactful training and exercises, culminating in earning the Ridgeline Technical Training Certification.
  • Showcasing your ability to instruct diverse clients on various technical topics.

Qualifications

Must haves:

  • Active TS/SCI Clearance with poly
  • Proven experience in operations advising, technology consulting, and technical training.
  • Previous engagements with US Intelligence Community, Department of Defense, and US Federal Law Enforcement clients.
  • At least 4 years of experience contributing to technical and non-technical teams, delivering valuable technical support or instruction.
  • Exceptional communication skills for delivering concise verbal briefings and comprehensive written reports, catering to technical and non-technical audiences.
  • Flexibility to travel (10-25%), with opportunities for CONUS and OCONUS travel.

Nice to haves:

  • Bachelor's degree or equivalent experience.
  • Technical training and certification in Cybersecurity, Electronic Warfare, Human Intelligence, Signals Intelligence, Tactical Communications, Information Technology, ISR, and/or Technical Analysis.
  • Hands-on experience within the Intelligence Community, the Department of Defense, and/or law enforcement.
  • Previous involvement in providing technical support to overseas programs.
  • Experience coordinating seamlessly with multiple organizations in collaborative working group settings.

Join us on this exciting journey, where your expertise will shape the future of technology integration and operational excellence!

Additional Information

Here are some Perks of being a Ridgeliner!

  • Flexible PTO + holidays
  • Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions.
  • Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance
  • Employer Contribution to Health Savings Account (HSA)
  • Learning & Development opportunities
  • Professional coaching services
  • Get the technology you want to do your job
  • We have free daily snacks & drinks

Physical Requirements:

 

  • Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office 
  • Constantly work with computers and other information technology equipment
  • The ability to communicate information and ideas in a classroom style format, may stand at a podium for long periods of time

 

Ridgeline is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, veteran status, or any other characteristic protected by law. We are proud to be an equal opportunity workplace.

If you require a reasonable accommodation to apply for a position with Ridgeline International through its online applicant system, please contact Ridgeline's Talent Management Department at (703) 544-2424 or contact us through e-mail at [email protected]

Privacy Policy