Ridgeline was founded in 2015 by a group of people with more than half a century of combined experience contributing to U.S. National Security. We understand our clients’ unique missions and we deliver innovative solutions to their most difficult challenges, filling critical technical gaps across the U.S. Government and business worlds. At Ridgeline, our capabilities extend from the classroom, where we provide the tools and training needed to work and communicate securely, to our engineered systems of specialized hardware and software that address critical security issues, and into Research and Development, where we dream, design, and build solutions to the threats of tomorrow. We iterate and deliver quickly – in the course of weeks or months, not years – and we’ve trained more than 1,000 people, deployed to over 50 countries, and managed systems with more than 2,000 end users.

This is an ON-SITE position within our Network Operations Center. This position has varied shift schedules that may include day or evening hours. You will work 4 days on, and 3 days off rotation.

Why do you want to work at Ridgeline

We’ll treat you like an adult and give you a voice. We want you to build this company with us. We’re figuring it out together and creating something special. We want you to speak up and help make this the kind of company you want to work for. We like it here and like each other.

The company culture is grounded in fun banter with co-workers, learning new things, working on interesting projects, and being intellectually stimulated. We are well resourced and will make sure you have what you need to do your job well. You will get the technology and training you need – we’re a learning organization.

What you’ll do

• Monitor, alert and report on system and infrastructure health 
• Perform basic troubleshooting steps to investigate and mitigate system issues
• Escalate events based on established policies
• Perform vulnerability management by patching servers and infrastructure
• Monitor, maintain and update system and server configuration per defined organizational standards 
• Diagnose and repair faulty system and server hardware

• Minimum Secret Clearance (We hold all clearance levels)
• Experience using Linux (RHEL, CentOS, Ubuntu)
• Familiarity with network and infrastructure monitoring systems 
• Experience working with virtualization infrastructure
• Knowledge of networking - including switching, routing, firewalls, and VPNs
• Experience working in a secure environment
• Familiarity with Android OS
• Excellent communication, critical thinking, and problem-solving skills

Here are some Perks of being a Ridgeliner!

• Flexible and remote work schedules
• Flexible PTO + holidays
• 10% 401K contribution/match
• $2,000 annual tech/clothing allowance
• $2,500 annual training allowance
• Medical, dental, vision, disability, life insurances
• Professional coaching services
• Get the technology you want to do your job
• We have free daily snacks & drinks

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

In accordance with the requirements set forth in Executive Order 14042 and the related guidance issued by the Safer Federal Workforce Task Force, Ridgeline employees must be fully vaccinated against COVID-19 or receive written approval from Ridgeline for a reasonable accommodation due to: 1) a disability or medical condition, or 2) a sincerely-held religious belief.

Ridgeline International is committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.