Ridgeline was founded in 2015 by a group of people with more than half a century of combined experience contributing to U.S. National Security. We understand our clients’ unique missions and we deliver innovative solutions to their most difficult challenges, filling critical technical gaps across the U.S. Government and business worlds. At Ridgeline, our capabilities extend from the classroom, where we provide the tools and training needed to work and communicate securely, to our engineered systems of specialized hardware and software that address critical security issues, and into Research and Development, where we dream, design, and build solutions to the threats of tomorrow. We iterate and deliver quickly – in the course of weeks or months, not years – and we’ve trained more than 1,000 people, deployed to over 50 countries, and managed systems with more than 2,000 end users.

The Deputy Program Manager will manage day to day tactical operations of a complex program.  You will oversee the duties of two field service representatives implementing, operating, and maintaining technical/tactical equipment at customer sites.  This includes equipment related to commercial communications and emerging technologies. This work focuses on integrating these technologies into the customer’s mission set, and effectively operating them in tactical conditions. You will not be responsible for profit & loss or business development, but you will be accountable to interact daily with the client and oversee the implementation of all client services.  You will report directly to the Program Manager and develop ideas on how to enhance the customer experience. 

What you will do:

• Ensure customer understanding and satisfaction with the communication system and project future uses and improvements to the customer experience.
• Interact will all users at customer sites and task field service representatives to address customer needs.
• Monitor project to ensure work scope, schedule, and budget are followed and implemented.
• Other tasks as required.

Must Haves:

• Active TS/SCI Clearance.
• Bachelor’s Degree.
• 10 or more years of commercial communications experience or military service with experience in tactical communications.
• Deep understanding of software and hardware and the ability to troubleshoot technical problems on mobile and desktop devices

Nice-to-Haves:

• Bachelor’s degree in a technical field such as computer science, computer engineering, or a related field.

Here are some Perks of being a Ridgeliner!

• Flexible and remote work schedules
• Flexible PTO + holidays
• 10% 401K contribution/match
• $2,000 annual tech/clothing allowance
• $2,500 annual training allowance
• Medical, dental, vision, disability, life insurances
• Professional coaching services
• Get the technology you want to do your job
• We have free daily snacks & drinks

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

In accordance with the requirements set forth in Executive Order 14042 and the related guidance issued by the Safer Federal Workforce Task Force, Ridgeline employees must be fully vaccinated against COVID-19 or receive written approval from Ridgeline for a reasonable accommodation due to: 1) a disability or medical condition, or 2) a sincerely-held religious belief.

Ridgeline International is committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.