Ridgeline was founded in 2015 by a group of people with more than half a century of combined experience contributing to U.S. National Security. We understand our clients’ unique missions and we deliver innovative solutions to their most difficult challenges, filling critical technical gaps across the U.S. Government and business worlds. At Ridgeline, our capabilities extend from the classroom, where we provide the tools and training needed to work and communicate securely, to our engineered systems of specialized hardware and software that address critical security issues, and into Research and Development, where we dream, design, and build solutions to the threats of tomorrow. We iterate and deliver quickly – in the course of weeks or months, not years – and we’ve trained more than 1,000 people, deployed to over 50 countries, and managed systems with more than 2,000 end users.

*Position requires an ACTIVE SECURITY CLEARANCE

We are looking for qualified candidates to work in a Network Security Operations Center (NSOC). The candidate will be expected to support the operations of multiple projects and customers in a dynamic and fast-paced environment. There is a lot of growth potential with this role as we continue to scale as a company.

What you’ll do:

• Conduct functional and connectivity testing to ensure continuing operability.
• Maintain baseline system security according to organizational policies.
• Update, and troubleshoot systems/servers.
• Check system hardware availability, functionality, integrity, and efficiency.
• Monitor system/server resources, including performance, capacity, availability, serviceability, and recoverability.
• Monitor and maintain system/server configuration.
• Diagnose faulty system/server hardware.
• Perform repairs on the faulty system/server hardware.
• Troubleshoot hardware/software interface and interoperability problems

Your Schedule:

This position will be for the night shift, 10pm – 8am. You will work 3 days on, 4 days off rotations.

What you’ll accomplish in the first six months:

• Become familiar with RI policies and procedures for NSOC operations and administration.
• Receive on-the-job training on system monitoring, patching, services, and troubleshooting.
• Work with multiple systems and engineering teams to maintain distinct operational projects.

Must-Haves:

• Experience using Linux (RHEL/CentOS).
• Familiarity with Nagios or other IT infrastructure monitoring software.
• Virtualized infrastructure experience, VMWare
• Knowledge of network switching and routing technologies.
• Familiarity with Layer 2 and Layer 3 Tunneling Protocols and Virtual Private Networks.
• Experience working in a high-security environment.
• Familiarity with commercial-grade firewalls.
• Familiarity with Android Mobile Devices.
• Strong critical thinking and problem-solving abilities.
• Excellent communication and interpersonal skills.
• Ability to lift 50lbs
• Ability to work in a NOC environment supporting a 24x7 operation (may include rotating shifts and responding to duty-phone requests).

Nice-to-Haves:

• CompTIA Linux+, Network+, or Security+.
• Redhat certification
• Cisco Certified Network Associate (CCNA) – Routing and Switching
• Bachelor’s Degree in a related field or comparable relevant experience.
• Active Secret Security Clearance (Favorably adjudicated NACLC within the last 10 years).

Here are some Perks of being a Ridgeliner!

• Flexible and remote work schedules
• Flexible PTO + holidays
• 10% 401K contribution/match
• $2,000 annual tech/clothing allowance
• $2,500 annual training/hobby allowance
• Medical, dental, vision, disability, life insurances
• Professional coaching services
• Get the technology you want to do your job
• We have free daily snacks & drinks

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Ridgeline International is committed to providing equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.