Rewind is a service that protects the data that is driving your business, from a simple side hustle to a successful venture. Our focus is on backing up data that lives in the cloud – in apps like Shopify, BigCommerce, and QuickBooks Online. We invite you to read our startup story to learn where we came from and where we’re going. For a more technical view, check out our Behind the App feature on the BigCommerce Developers Blog.

We care about honesty, we believe in learning from our mistakes, and we support each other as we grow.

Reporting to the CMO, as the Head of Content at Rewind, you will be leading the Content Team and overseeing all aspects of content creation, from strategy to distribution. Your main responsibilities will include developing and executing a comprehensive content strategy that aligns with our overall business goals and audience needs, managing the team's production of high-quality, engaging content in various formats, and overseeing the distribution of content across various channels. You will work closely with other marketing teams and departments, such as Demand Generation, Product Marketing, Product Management, Sales, and CS, to ensure that our content aligns with our overall business strategy.
To succeed in this role, you must have a proven track record of creating successful content programs in B2B Tech organizations, and managing a team. You must also have a deep understanding of content marketing and SEO, as well as be able to analyze content performance data to adjust the content strategy as needed to improve results and meet business objectives. You will be responsible for ensuring that every piece of content has clearly defined KPIs to measure its effectiveness, and that all content production stays within budget. In short, you will be the driving force behind our content marketing efforts, working to build our brand reputation, drive prospects and customer engagement, and ultimately, contribute to reaching our marketing goals.

Key Responsibilities:

• Develop and execute the content strategy, ensuring alignment with business goals, and identifying new opportunities for content creation
• Build and manage the content team, ensuring high-quality content that meets business objectives is produced, provide guidance, feedback, and support to improve the team's skills and output
• Collaborate with other marketing teams and departments, such as Demand Generation, Product Marketing, Product and Sales and CS, to ensure content aligns with the overall business strategy
• Manage relationships with external partners, such as agencies and freelancers, who contribute to content creation and PR activities
• Create content depending on workload and team capacity
• Analyze content performance and adjust strategy as needed to improve results
• Stay informed about industry trends and changes in content marketing, including new content formats, distribution channels, and best practices
• Manage the content budget, working closely with the CMO and Finance to create a budget, monitor expenses, and find cost-effective solutions for content creation and distribution

• 5+ years of experience in a content leadership role
• Track record of creating successful content programs in a B2B Tech company
• Proven experience in designing and optimizing content teams structure and processes
• Deep understanding of content marketing and SEO, with experience in data-driven content marketing and content performance metrics
• Strong leadership skills and experience managing a team
• Excellent writing and editing skills, with a perfect spoken and written English
• Strong experience in content strategy and storytelling
• Ability to adapt to changing circumstances and learn from failures
• Ability to prioritize tasks and manage time effectively

Nice to Have Skills:

• Experience in external communications and PR
• Experience working in a newsroom or as a journalist
• Bilingual (English/French)

We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.

Our package includes:

• bonus
• employee stock options
• health benefits
• 3 weeks vacation + tenured vacation
• 7 life leave days
• 2 Level Up days for professional development
• 1 volunteer day
• Summer hours (off every other Friday from June - September) and office closed during the holiday break (Dec 25 - Jan 1st)
• 4 week sabbatical after 4 years with us
• paid parental leave
• $5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc) and free Udemy courses
• $1000/year annual wellness spending account