Supporting millions of Aussies since 1988 with low fees and competitive long-term performance. Profits back to members, not shareholders.

Closing date: 4th April 2025. 

Please note Rest does not accept speculative resumes from recruitment agencies.

• Senior Relationship Manager (B2B) to manage complex Employer Superannuation Accounts in of $1b+
• Strategic account management capability to drive retention, growth, and expansion opportunities
• Strong relationship and influencing skills to navigate at all levels, up to C' level.  

Established in 1988, Rest is one of Australia’s largest profit-to-member superannuation funds.

We support nearly two million members, with around $86 billion of funds under management and are recognised as a responsible investment leader*. We believe when members understand and engage with their super, they’re more likely to get a better retirement outcome.

Everything we do at Rest is underpinned by our values and behaviours and want our people to thrive and love the work they do.

As a Relationship Manager (Senior Relationship Manager) at Rest, your key responsibility is to retain and grow a portfolio of Rest's largest existing clients by providing employers and members exceptional account and relationship management services. By understanding their specific needs and goals, you will offer personalised support and tailored solutions, building strong and enduring relationships.

Your role is critical to the company's success, as your commitment to outstanding service and effective communication of Rest's value will drive client retention and portfolio growth. Additionally, your focus on creating positive client experiences will expand Rest's reach through recommendations and amplifying our market reputation.

As a (Senior) Relationship Manager at Rest, you play an essential role in driving client retention, growth, and expansion.

Key Accountabilities/Responsibilities

• Own and lead the retention and growth efforts for a portfolio of Rest's largest existing employer clients.
• Act as a representative for Rest superannuation industry and association partner forums to effectively promote and maintain our strong market position and brand awareness among our clients.
• Identify and pursue growth opportunities by developing and maintaining relationships with senior and executive employer contacts, influencers, and key decision makers.
• Identify new opportunities within existing employers/parent companies, such as sub-plans or brands within a group, to drive growth.
• Strengthen engagement with key employer contacts through regular meetings, including the ongoing governance of the employer Management Committees.
• Develop and proactively deliver annual engagement and activity plans with employers aligned with Rest's strategic objectives.
• Identify opportunities to implement or enhance existing products and services for employers and their staff, in line with Rest's culture and industry best practices.
• Collaborate with Rest teams and partners to deliver market-leading customer service and resolve issues promptly.
• Produce and deliver tailored client reports that provide insights into employer/employee activities, product usage, and engagement, and presenting to the Rest Executive Leadership Team.

• RG 146 compliance 
• A Diploma in Financial Planning or relevant Tertiary qualifications is highly valued.
• Significant experience to successfully manage and nurture business-to-business relationships with the Australian Superannuation industry. 
• Proven ability to effectively manage strategic accounts, driving growth and delivering exceptional client service of accounts of a minimum of $1billion. 
• Experience developing and maintaining long-term client partnerships, ensuring their satisfaction and fostering mutual growth. 
• Proven ability to engage and influence senior stakeholders, including executives, board members, and industry leaders. 
• Strong interpersonal skills, enabling effective collaboration, negotiation, and relationship building with key stakeholders. 
• In-depth knowledge of superannuation practices, including contribution rules, fund structures, investment options, and retirement benefit calculations. 
• Up-to-date understanding of relevant legislation and regulations governing superannuation, such as compliance requirements and disclosure obligations. 
• Excellent verbal and written communication skills, presentation skills to convey complex concepts and technical information clearly and concisely. 

Our benefits have been designed so you can tailor your experience with us and include:

• Personal and professional development opportunities 
• Hybrid working 
• Purchase leave scheme and gender neutral 16 weeks paid parental leave 
• Super Contribution Continuation for 12 Months of parental leave 
• Linkedin Learning 
• Income Protection Insurance 
• Rest Excellence awards (peer recognition awards based on Rest’s values and behaviours) 
• Rest Stops - meeting free breaks 

If you share our values, believe you can help make a difference for our members and want to be part of a leading superannuation fund with a Super culture, please click Apply Now.

Rest is committed to creating a flexible work environment and culture that embraces diversity, equity, and inclusion - where people feel welcome, safe to be themselves and inspired to do their best.

We value the different backgrounds, lived experiences and abilities our diverse team brings. We welcome and encourage applications from candidates of all ages, cultural backgrounds, faiths, gender identities, sexual orientations and thinking styles. This includes people with disability, neurodiverse individuals, Aboriginal & Torres Strait Islander peoples and those with disrupted work history due to career or other breaks.

Please note only people with the right to work in Australia will be considered.

*Funds under management as at 30 June 2024. Rest is recognised as a Responsible Investment Leader by the Responsible Investment Association Australia (RIAA) in its Responsible Investment Benchmark Report 2022.