Reputation Partners is a national leader in corporate and business communications and public relations. Over 20 years, the agency has helped corporations, brands and other organizations build and protect their reputations via integrated and strategic communications disciplines. Our team is made up of first-rate media, content and digital communications professionals who create and execute proactive internal and external communications programs. Reputation Partners also has helped clients large and small to navigate challenges and risks in an ever-changing world. From cyber breaches to labor negotiations, our team advises, guides and supports companies during troubled times.

If you are a smart, business-minded communicator seeking to tackle some of the most important challenges of our day and create programs that drive and protect businesses, then we want to hear from you.

Learn more about our work at http://www.reputationpartners.com

OVERVIEW OF POSITION

Vice Presidents at Reputation Partners play a critical role in directing the overall success of the firm, especially as it relates to ensuring the consistent delivery of quality client counsel and work product, developing and mentoring staff and contributing to new business efforts. Specifically, Vice Presidents are responsible for living and modeling our values while maintaining and growing client relationships, developing high-level communications strategies, directing the firm’s account staff on client work, coaching/developing staff, and actively contributing to new business efforts.

The Vice President position is an exempt position.

SPECIFIC RESPONSIBILITIES

Client Account Work

• Provide independent, strategic client counsel and oversight on all facets of work conducted on behalf of clients. This includes leading messaging and media training sessions, overseeing the development of communication strategies, plans, proposals and communication materials, supervising the execution of various event and media relations efforts, leading team strategy/brainstorming sessions, etc.
• Provide guidance to all staff as they complete the daily/tactical elements of client account work. This includes trouble shooting on tactical issues, helping identify opportunities, etc.
• As necessary, and in partnership with other senior employees, be the gatekeeper for ensuring quality work is completed for clients in a timely manner
• Develop and nurture productive client relationships, including proactively and independently seeking opportunities to expand those relationships (i.e., into new business units, new geographies, etc.)
• Interface with clients, often at the senior most level, checking in regularly to ensure public relations is playing an important role in helping achieve the organization’s objectives
• Set/approve and oversee account budgets

Staff Development/Management

• Compile and conduct staff performance reviews (including three (3) month reviews for new employees, six (6) month check-in reviews, when they are needed, and annual reviews)
• Help make determinations on pay raises and promotions
• Set expectations and regularly evaluate performance against those expectations. Provide feedback and direction on performance to all staff members on a real-time and ongoing basis.

• Regularly assess account and agency staffing needs. Recruit, interview, and hire new employees as necessary
• Identify development opportunities, such as training, seminars, classroom instruction, online learning events, etc. for all members of the staff
• Contribute to a positive workplace by identifying ways to recognize the staff outside of formal promotions/pay raises

New Business Development

• Actively contribute to the growth of the firm by expanding client engagements and/or securing new business opportunities. The annual target for vice presidents is $100,000.
• Actively network with potential referral and new business sources. This includes participating in get-to-know you luncheons, regularly checking-in with contacts, and seeking additional opportunities to be introduced to new sources
• As possible, independently identify and proactively pursue new business leads on behalf of the firm. This includes identifying opportunities and securing an invitation to present the firm’s capabilities
• Lead the development of new business proposals, including directing research, setting strategy, allocating proposal development responsibilities, determining proposed budgets, and ensuring the ultimate quality of the recommendations/proposal.

Agency Management

• Continuously monitor account staffing allocations to ensure the firm is maximizing revenue generation opportunities. This includes ensuring accounts are not over/under staffed and making sure budgets are not exceeded
• Ensure account staff enters time daily and expenses as they are incurred. Ensure monthly client invoices are completed accurately and on time
• Conduct collection efforts on unpaid invoices
• Ensure clients complete/sign Letters of Intent and Letters of Agreement

QUALIFICATIONS

• The ideal Vice President candidate will have a bachelor’s degree in a related field plus 10+ years of public relations or communications agency experience.
  • Prior agency experience is required; with sustained business-to-business focus
  • Proven media relations passion and expertise
  • Experience working in the insurance industry and/or with insurance industry clients
  • Experience managing crises and issues, particularly dealing with challenges related to labor
• Proficiency with Microsoft Office products (Outlook, Word, Excel, PowerPoint, Teams)
• Ability to multi-task and handle multiple accounts simultaneously
• Strong written and verbal communication skills
• Ability to schedule work and balance priorities for the efficient flow and management of account work

We offer a robust benefits package, including Blue Cross/Blue Shield Medical PPO with an HRA; 401(k); generous PTO; FSA for medical, dependent care and parking/transit; employer-paid Lifestyle Spending Account (LSA) for wellness and employer-provided funds for medical FSA; Employer Assistance Program (EAP); Life and AD&D insurance including voluntary additional coverage available; professional development planning and support; and more.