IT Support Help Desk
- 2735 Cheshire Ln N, Plymouth, MN 55447, USA
Renovation Systems proudly provides a full-range of services to the multi-family industry - this includes floor coverings, restoration services, carpet cleaning, interior enhancements and refinishing. Our goal is to create raving fans by providing the highest level of service at affordable prices.
Renovation Systems is currently looking for an energized IT Support Specialist to join our team and assist internal customers on technical questions relating to software, troubleshooting and/or setup.
- Facilitate a customer service oriented environment where all departments are encouraged to seek help and are satisfied with the guidance provided
- Perform set up, maintenance and repair of end-user devices including desktop computers, laptops, printers, Android/iOS phones, and more
- Resolve end user problems and concerns in a timely and empathetic manner
- Tracking inventory of hardware equipment
- Effectively communicate technical information to non-technical users
- 2+ years Technical Support experience
- Friendly, customer-service driven attitude
- Ability to communicate with all levels of management and staff on IT systems
- Up-to-date knowledge of information systems and technologies
- Excellent communicator and relationship builder
- Ability to thrive in fast-paced, rapidly changing environment
All your information will be kept confidential according to EEO guidelines.