Front Desk Agent

  • Full-time

Company Description

Let your passion for discovery become a career.

Exploring the world doesn’t have to stop when the workday begins. At Renaissance Hotels we know your passion for discovery is more than a hobby, it’s a career.

At Renaissance Hotels and Resorts we believe that no matter where or why you travel there is something new to be found. We consider ourselves to be local experts and help all of our guests have a great experience during their visit to Central Indiana. If you enjoy helping people, like sharing your experiences about the newest restaurants and nightlife, if you like art, music and culture then this could be the job for you!

Job Description

  • Completes check in/out procedure with guests while ensuring it is more than a transaction.
  • Ensures proper billing of accounts
  • Helps directs guests around hotel and local area
  • Is a point of contact for all guest requests, complaints, issues, and recovery

Qualifications

Must have an outgoing personality and able to maintain a smile in you voice.

Must be able to multi task by talking with guests and utilizing computer at the same time

Background in Hospitality preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.

We are implemented COVID 19 guidelines to ensure the safety of our associates and guests.