Pale Hall, one of the leading destination hotels in Wales, is recruiting a full time Maintenance Manager to take responsibility for the maintenance and compliance of this magnificent Victorian country house, set in 25 acres of formal garden and woodland.

We are seeking candidates with considerable experience in all aspects of maintenance, and are particularly interested in those with a wealth of knowledge of historic buildings.  

This is a key position at the heart of the hotel, requiring strong organisational skills, keen vigilance and the ability to work on initiative and to prioritise.  Flexibility is essential to meet the demands of a complex structure with Listed Building status where the unforeseen can often happen.  Enthusiastic and conscientious, you should also be prepared to be on-call as and when required.

The role will involve close liaison with the operational heads of department and with the gardens team to ensure that work is prioritised in a timely manner with the minimum of disruption to the hotel operation, instructing and supervising external contractors under the direction of the General Manager.

Pale Hall has 18 bedrooms and suites within the main house and 4 charming garden suites in the drive, including the dramatic Harpers Barn.  There are three restaurants, a number of comfortable guest lounges and extensive back of house areas housing the main kitchen, satellite pastry and prep kitchens, basement laundry, boiler room, water filtration system, office and staff accommodation.  A significant percentage of the hotel’s electricity is generated by a hydroturbine, a sound mechanical knowledge is therefore an advantage.

Purpose of role:

Under the direction of the General Manager to be responsible for the day to day and planned preventative maintenance and compliance of the hotel building, garden suites and associated areas of the business.  To ensure that routine inspections and services are scheduled and carried out in a timely manner.  To liaise with departmental managers and heads of department in co-ordinating and prioritising all maintenance requirements to ensure that the highest standards are preserved at all times.  To direct the Maintenance Handyman, and ensure that all equipment and machinery is operated in a safe and professional manner.

 Personal requirements:

To be self motivated, well organised and thorough, with a clear understanding of the expectations of the business and what is required within the role.  To have the skills and knowledge to maintain the fabric, fixtures and fittings of the hotel to the highest standards within the budgeted limits to ensure that the hotel and associated areas are fully operational.  To have excellent communication skills, and to display a positive, willing and flexible attitude towards the role and the working environment.

We value our people, and do all we can to make Palé Hall a rewarding and fulfilling place to work.  We offer a competitive salary between £30,000 and £35,000 per annum depending on experience, onsite parking, free meals on duty, generous hotel discounts and monthly gratuities.

Candidates must have the right to live and work in the UK, and be confident that they can commute to the hotel within the shift pattern of the role.

To liaise with management in creating and adhering to a matrix of planned preventative maintenance, ensuring that routine inspections, services and upgrades are scheduled and carried out when required using appointed contractors.  Quotes to be obtained in advance for all work outside pre-agreed contracts, and passed to the General Manager for authorisation prior to work commencing.

To undertake in-house decorating, joinery, plumbing and electrical tasks within your own limits of knowledge and skill.

To carry out daily audits of front and back of house areas, vigilant to any maintenance requirements.

To maintain and update the compliance centre system regarding health and safety reporting and certification.  To maintain accurate records and certification of statutory and legislative work completed.

To ensure that the hotel’s fire alarm system is audited and tested weekly with results recorded in the compliance diary.  To carry out and record monthly checks of the emergency fire doors and emergency lighting.

To ensure that any identified faults/defects relating to the fire alarm system or the emergency lighting at the hotel are reported to the General Manager and rectified as a matter of urgency.

To maintain all types of equipment of a mechanical nature, repairing in-house if it is possible to do so and appointing external contractors when necessary.

To liaise daily with the Housekeeping department to ensure that all maintenance requirements are logged and completed in a timely manner.

To direct and supervise external contactors, ensuring that they follow hotel guidelines.

To report regularly to the General Manager on activities and scheduled work.

An extensive knowledge of all aspects of building maintenance, and evidence of professional certification.

Salary £30,000.00 to £35,000.00 per annum depending on experience

Meals on duty

Onsite parking

Generous employee discounts

This is a full time permanent position, 40 hours per week, five days over seven, Monday to Sunday.