Palé Hall is a luxurious destination for quiet retreat, comfort and culinary indulgence. Situated in the tranquil Dee valley this grand, historic Victorian mansion has an idyllic woodland garden rolling down to the banks of the river. The spectacular Snowdonia National Park is on our doorstep.  The hotel features eighteen luxurious, individually styled bedrooms and suites with sumptuous décor, each with a beautifully appointed bathroom. In addition there are four charming garden suites situated within the estate grounds.  Our guests enjoy two contrasting dining experiences, the Henry Robertson fine dining room with its Michelin Green Star and the rustic Huntsman bistro.  

Reporting directly to the General Manager with line manager responsibility for the Restaurant Manager and Sommelier, our Food and Beverage Manager will be responsible for:

· Managing every aspect of the restaurant and front of house food and beverage operation, supporting service on a daily basis

· People management, team development, carrying out regular training and appraisals to continually deliver an exceptional guest experience

· Assisting in the preparation of the weekly rota and day to day HR responsibilities in liaison with the General Manager

· Ensuring that the five red star standards that Pale Hall is renowned for are achieved every single day without compromise, striving towards Four Rosettes and a Michelin Star

· To have a sound and in depth knowledge of fine dining service standards, fine wines and champagnes, cocktail and drinks preparation and techniques

· To liaise closely with the Head Chef regarding menu development and SOPs

· To be fully conversant with food and beverage back of house procedures including stock control, ordering and budget management, closely monitoring departmental expenditure

· To assume responsibility for restaurant management in the absence of the restaurant manager and/or sommelier

· Adopting a hands-on team spirit approach to identifying and stepping in where an extra pair of hands is needed

· Building strong relationships with other heads of department to ensure a smooth interface and effective communication between departments

· Producing regular reports for the General Manager as directed

· Assisting in the recruitment, onboarding and training of new members of the team

· Ensuring that statutory and health and safety requirements within the area of responsibility are met at all times

· At least two years hands-on management experience in a similar role, preferably within a luxury country house property

· A strong and charismatic personality to inspire and motivate the team, leading by example

· A strong focus on standards and attention to detail, with a keen eye for identifying where improvements are needed and a proactive approach to problem solving

· Immaculate personal presentation

· Excellent customer service skills, and the confidence to engage with guests at all levels

· A genuine passion for our industry with the desire to keep driving forward with plenty of ideas and enthusiasm

· A flexible approach, plenty of team spirit and a great sense of humour!

· A salary of £35k to £40k depending on experience

· Free meals on duty

· Accommodation can be provided if needed

· Free onsite parking (a full driving licence is essential)

· The chance to work with a fantastic team of people in a stunning rural location

This is a full time role, five days over seven Monday to Sunday with duty management responsibilities in line with the weekly rota.

Job Type: Full-time

Salary: £35,000.00-£40,000.00 per year

Benefits:

• Company pension
• Discounted or free food
• Employee discount
• On-site parking