Ballyfin is a 5 Star luxury country house hotel in the heart of Ireland at the foot of the Slieve Bloom Mountains.

The Estate spans 614 acres and is full of history, tranquility and great natural beauty. With only 20 Bedrooms, and a private one bedroom Gardeners Cottage, the house has long been admired as the most lavish Regency mansion in Ireland. Having opened in May 2011 after 8 years of restoration, we offer the very best of Irish hospitality in the most beautiful surroundings imaginable.

Our 5 star luxury property offers the perfect place for a break from the modern world and offers discretion and privacy like few other destinations.

This is a full-time position, working 5 over 7 days according to your weekly roster. Working hours are typically 4pm – closing.

This is an exciting opportunity to work alongside a highly motivated and organised team in a luxury environment. At Ballyfin, we pride ourselves on the exceptional service we offer to our guests.

Duties include (but are not limited to:)

• To maintain high level of knowledge of wines, knowledge in pairing of wines to food and to be able to upsell to guests
• Setting up, maintaining, and establishing physical placement of wine in cellars and cabinets in an organized and structured manner that is in coordination with the wine list.
• Responsible for maintaining guest expectations and recommending wines accordingly to ensure guest satisfaction with regards to the wine
• To ensure appropriate glasses are used for different types of wine.
• To ensure wine is served at the right temperature.
• Responsibility for the correct use and maintenance of glassware and other wine related equipment in the restaurant including but not limited to wine list covers, ice buckets, decanting equipment, specialty glassware, bar equipment, and other equipment.
• Always make sure we have a suitable stock of glassware, barware and service items at all times.
• Assuring professional, ethical, responsive interaction with guests

Attributes:

• Previous experience in the hospitality environment
• A passion for Hospitality and Exceptional customer service
• Excellent knowledge of wine service
• Good knowledge of cocktails & drinks
• Excellent communication skills
• Strong attention to detail

• Excellent Employee Benefits on offer including generous gratuity policy
• Rural location and small property (21 bedrooms) so no accomodation available.