Team Lead (Part Time) - Champlain Place

  • Full-time
  • Business Type: Store - Reitmans
  • Department ID: 0437 - Reitmans - Champlain Mall
  • Job Type: New Position - Stores
  • Status: Permanent

Company Description

With over 230 stores across the country, Reitmans is leading Canadian women’s fashion by championing self-acceptance and inclusivity to a growing and loyal customer base. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded brand for a job that suits you at Reitmans!

Job Description

We are seeking a part-time Team Lead to join our dynamic retail team at Champlain Place in Dieppe, Canada. As a Team Lead, you will play a crucial role in overseeing daily operations, motivating team members, and ensuring exceptional customer service.

  • Lead and inspire a team of retail associates, fostering a positive and productive work environment
  • Oversee daily store operations, including opening and closing procedures
  • Schedule and manage team members to ensure optimal coverage and efficiency
  • Train and mentor new team members, promoting their growth and development
  • Resolve customer concerns and complaints professionally and efficiently
  • Assist in implementing and maintaining visual merchandising standards
  • Collaborate with store management to achieve sales targets and key performance indicators
  • Ensure compliance with company policies, procedures, and safety standards
  • Participate in inventory management and loss prevention efforts

Qualifications

  • Proven leadership experience in a retail environment
  • Strong customer service skills with a focus on creating positive shopping experiences
  • Excellent communication and interpersonal skills
  • Ability to motivate and inspire team members to achieve goals
  • Proficiency in scheduling and time management
  • Strong problem-solving and decision-making abilities
  • Flexibility to work varying shifts, including evenings, weekends, and holidays
  • High school diploma or equivalent (preferred)
  • Retail management certification (preferred)
  • In-depth knowledge of retail industry trends and best practices
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