Team Lead (Part Time) - Champlain Place
- Full-time
- Business Type: Store - Reitmans
- Department ID: 0437 - Reitmans - Champlain Mall
- Job Type: New Position - Stores
- Status: Permanent
Company Description
With over 230 stores across the country, Reitmans is leading Canadian women’s fashion by championing self-acceptance and inclusivity to a growing and loyal customer base. We know great fashion fits great women, and not the other way around. Our strength lies in our people, so join a creative, welcoming, and socially-minded brand for a job that suits you at Reitmans!
Job Description
We are seeking a part-time Team Lead to join our dynamic retail team at Champlain Place in Dieppe, Canada. As a Team Lead, you will play a crucial role in overseeing daily operations, motivating team members, and ensuring exceptional customer service.
- Lead and inspire a team of retail associates, fostering a positive and productive work environment
- Oversee daily store operations, including opening and closing procedures
- Schedule and manage team members to ensure optimal coverage and efficiency
- Train and mentor new team members, promoting their growth and development
- Resolve customer concerns and complaints professionally and efficiently
- Assist in implementing and maintaining visual merchandising standards
- Collaborate with store management to achieve sales targets and key performance indicators
- Ensure compliance with company policies, procedures, and safety standards
- Participate in inventory management and loss prevention efforts
Qualifications
- Proven leadership experience in a retail environment
- Strong customer service skills with a focus on creating positive shopping experiences
- Excellent communication and interpersonal skills
- Ability to motivate and inspire team members to achieve goals
- Proficiency in scheduling and time management
- Strong problem-solving and decision-making abilities
- Flexibility to work varying shifts, including evenings, weekends, and holidays
- High school diploma or equivalent (preferred)
- Retail management certification (preferred)
- In-depth knowledge of retail industry trends and best practices