Entry-level Customer Account Manager

  • Full-time

Company Description

Redis Marketing internally develops each employee on a day-to-day basis. We focus on mentoring, training, and developing each and every one of our employees through an accelerated growth process. Redis is an in-store marketing company that represents the leaders in home entertainment inside the largest retailers in the world. We are passionate about delivering quality and results.

Job Description

Do you have a knack for communicating issues with important stakeholders? How about discussing products with customers? If the answer is yes, then our Entry-level Customer Account Manager is a match.  We create an environment that highlights your ability to find solutions for our clients and customers. 

In the Entry-level Customer Account Manager role, you will be responsible for supporting customer accounts for a major telecommunications client throughout the Columbia area. The Entry-level Customer Account Manager will teach, train, and mentor other employees. A Corporate Trainer is a leader within our organization that possesses organizational skills and a positive attitude to help others succeed. The goal is to promote efficiency and competitive advantage by developing the skills of personnel. 

Responsibilities:

  • Set-up and execute in-store marketing campaigns.
  • Work closely with the sales team on program development and implementation
  • Utilize strong leadership skills to build a high performance, cross-functional team environment.
  • Coach, train, and develop others for the overall success of the team.
  • Keep up to date with client promotions.
  • Manage customer acquisition and retention by effectively training team members to represent our client compliantly in-store.

Qualifications

  • 1+ year of leadership experience
  • Bachelor’s Degree preferred (High School Diploma accepted)
  • Self-motivated
  • Strong relationship-building skills 
  • Excellent verbal and written communication
  • The ability to delegate tasks 
  • Work efficiently and effectively, both independently and as a team

Additional Information

AT&T Authorized Dealer