ServiceNow Agentic AI Developer – IRM, TPRM & BCM (1-3yrs, 3-5yrs) | Remote.
- Full-time
Company Description
About REDE Consulting
REDE Consulting is a premier technology consulting firm specializing in AI-Powered ServiceNow Transformation, Risk Management, and AI Governance. We support critical infrastructure, financial services, healthcare, and pharma clients by delivering solutions in Integrated Risk Management (IRM), Third-Party Risk (TPRM), and Operational Resilience.
Our AI practice is dedicated to building the future of work: autonomous agents, generative workflows, and responsible AI frameworks that reduce manual load and increase decision-making accuracy.
visit www.REDE-Consulting.com to know more about us.
Job Description
About the Role
Build the Future of AI-Driven Risk & Governance on ServiceNow
At REDE Consulting, we specialize in ServiceNow IRM, TPRM, BCM, and Agentic AI for global enterprises. Our India team plays a critical role in building, scaling, and governing next-generation AI solutions for clients across the US, Europe, and APAC.
We are hiring ServiceNow IRM / GRC Developers across 1-3 years and 3-5 years experience bands to join our growing AI governance and automation practice.
Qualifications
Experience Band: 1-3 Years ( 2 positions )
Role: ServiceNow IRM / GRC Developer – AI & Automation
What You’ll Work On
Configure and customize ServiceNow IRM, TPRM, and BCM modules.
Build Now Assist–enabled experiences for risk assessments, controls, policies, and continuity planning.
Develop AI-assisted workflows using Flow Designer, Script Includes, and IntegrationHub.
Implement GenAI use cases such as risk summaries, policy mappings, and BIA narratives.
Support Retrieval-Augmented Generation (RAG) through document ingestion and vector search.
Work within global delivery teams supporting enterprise clients.
Skills & Certification Matrix (1-3 Years)
(1) Core ServiceNow Skills
ServiceNow IRM, TPRM, BCM (foundational to intermediate)
Flow Designer, Business Rules, Script Includes
IntegrationHub (REST, basic spokes)
ServiceNow Workspaces & UI Builder (basic)
(2) AI & Automation Skills
Now Assist configuration and prompt usage
Basic understanding of LLM concepts and RAG
Vector search and document ingestion (exposure level)
Risk & Compliance Knowledge
Risk assessments, controls, policies
Third-party risk lifecycle basics
BCM and BIA fundamentals
Preferred Certifications
ServiceNow Certified System Administrator (CSA) – Required / In Progress
ServiceNow IRM Fundamentals – Preferred
ServiceNow Application Developer – Good to Have
Career Progression : Developer → Senior Developer → Technical Consultant / AI Specialist
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Experience Band: 3-5 Years ( 2 positions )
Role: Senior ServiceNow IRM / GRC Developer – Agentic AI
What You’ll Lead
Design and deliver AI-driven IRM, TPRM, and BCM solutions for global enterprises.
Architect Now Assist and agentic AI workflows (retrieval, orchestration, evaluator, autonomous agents).
Own LLM integrations, prompt strategies, vector databases, and RAG pipelines.
Design advanced TPRM intake models, scoring frameworks, and automated evidence collection.
Extend BCM for dynamic continuity planning, crisis response, and intelligent notifications.
Mentor junior developers and contribute to REDE accelerators and best practices.
Skills & Certification Matrix (3-5 Years)
Core ServiceNow Skills
Deep expertise in ServiceNow IRM, TPRM, BCM
Advanced scripting (Script Includes, Glide APIs)
Flow Designer & IntegrationHub (complex integrations)
Workspace customization & UI Builder
AI & Architecture Skills
Now Assist and AI Control Tower
Agentic AI design patterns
LLM APIs, prompt orchestration, evaluation frameworks
RAG architecture with vector databases
Secure, scalable AI solution design
Risk, Resilience & Regulation
Enterprise risk frameworks (NIST, ISO)
TPRM operating models and regulatory expectations
BCM, operational resilience, and crisis management
Exposure to AI governance and Responsible AI concepts
Preferred Certifications
ServiceNow Certified Application Developer – Preferred
ServiceNow IRM / GRC Implementation Certification – Strongly Preferred
ServiceNow Certified Technical Architect (CTA) – Aspirational
AI / Cloud certifications (Azure AI, AWS, Databricks) – Good to Have
Career Progression: Senior Developer → Solution Architect → AI / GRC Practice Lead (India or Global)
Additional Information
Why Join REDE
- Deep specialization in ServiceNow IRM, TPRM, BCM, and AI governance
- Real-world Agentic AI implementations,
- Global exposure with US & Europe clients
- Clear technical and leadership growth paths
- Opportunity to shape AI governance standards, not just configure tools
Apply Now
If you are excited about combining AI, ServiceNow, and risk transformation, we’d love to hear from you.
📧 Email us at: { hr AT rede-consulting.com }
Let’s build something impactful—together.
NOTE: Candidate with relevant experience will be considered.