Senior Documentation Expert (m/f/d)

  • Full-time

Company Description

About Redcare Pharmacy:

As Europe’s No.1 e-pharmacy Redcare Pharmacy is powered by passionate teams and cutting-edge innovation. We strive to create a healthy collaborative work environment where every employee feels valued and inspired to contribute to our vision “Until every human has their health”. If you’re seeking a career that offers purpose and aligns with your values join us and start your #Redcareer today.

About the role:

Help shape how knowledge is shared across one of Europe's leading e-pharmacy organizations. As our Senior Documentation Expert, you'll establish the documentation standards, governance, and processes that ensure critical ERP and Enterprise Systems knowledge is captured, maintained, and easily accessible - creating a lasting impact across our technology landscape.

Working closely with Business Owners, Team Leads, ERP Consultants, Architects, Project & Delivery Managers, Delivery teams, QA teams, you'll become the driving force behind a documentation culture where knowledge is treated as a strategic asset rather than an afterthought.

Qualifications

About you:

  • You bring 7+ years of experience in technical documentation, knowledge management or process documentation within complex ERP or Enterprise Systems environments (e.g. D365 F&O, SAP or similar).
  • You have a strong understanding of technical documentation, documentation governance, Confluence, Jira, and ideally business process modelling (BPMN or comparable methodologies).
  • You enjoy bringing structure to complexity and are passionate about ensuring valuable knowledge remains accessible long after projects have been delivered.
  • You value collaboration, enjoy working with specialists across different disciplines, and don't mind challenging existing ways of working to build sustainable documentation practices.

Additional Information

About your benefits:

In order to provide you with the best possible support for your individual needs - whether it‘s living a healthy life, having enough time for your family, or developing your skills - we offer a wide range of different, site-specific benefits:

  • Welcome days: We want you to feel at home with us from the very first day. Therefore, we welcome you with our comprehensive onboarding program.
  • Work from Home: If your job does not require you to be present in the office, we can arrange the place you work from individually - even for up to 20 days a year anywhere in the EU.
  • Mental Health: Get quick and professional help from psychologists of nilo if you feel overwhelmed in private or professional life. Anonymous and free of charge.
  • Personal development: Grow! We support and encourage your individual development through various in- and external trainings.
  • Employee referral program: Because you know best who fits in with us, successful recommendations are rewarded with a bonus.

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