Temporary Customer Experience Rep/Administrative Professional - Business Accounts

  • Contract

Company Description

Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing.  We are a global company with 2300 employees around the world, but we maintain a close-knit family atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences.  Focus on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future.

Job Description

We are looking for a temporary, full-time Customer Service/Administrative Professional for an assignment anticipated to run approximately 6-12 months on our Business Accounts team. In a fast-paced, team environment, this position serves as primary contact via phone and email for accounts, their employees and retailers in all aspects of account management by providing detailed support in the coordination, implementation and billing activities related to servicing Red Wing Shoe Company’s National Account programs.

This position will be doing outbound phone calls and emails, so requires professional phone and written communication styles and attention to detail that is required during high volume data entry periods.

Well qualified candidates will have at least one year of experience in a professional customer service or administrative setting and must have strong data entry and 10 key skills.

Days and hours for this position are Monday-Friday, day/early evening hours. 

This position pays $15.00 per hour.

Qualifications

EDUCATION and EXPERIENCE: 

High School Diploma/GED and one to three years related experience/training.

PHYSICAL DEMANDS:
Office environment, most time spent on computer at work station.

WORK ENVIRONMENT:
Office environment that has busy telephones and email interaction with customers, consumers, and retailers. Flexibility needed to meet frequent deadlines. Some overtime may be required.

Additional Information

All offers are contingent on satisfactory results of a background screen and pre-employment drug screen.

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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