Watch here to see what it's like to work at Red Wing Shoe Company.

Red Wing Shoe Company is based in Red Wing, Minnesota, just 40 minutes from St. Paul, where our corporate office sits along the Mississippi River in downtown Red Wing.  We are a global company with 2300 employees around the world, but we maintain a close-knit family atmosphere that comes with being a privately-held company. We’re rich in history and tradition, but innovation drives us to deliver best-in-class product solutions and highly rated customer experiences.  Focus on our employees and company culture results in meaningful employee engagement across the organization. Our Guiding Behaviors of Living our Values, Honoring our Brands, Inspiring our People, Centering on our Customers, and Preserving the long term success and legacy of our Company are the foundation on which we build our future.

Essential Duties and Responsibilities:

• Lead role in driving a standard customer and employee experience across the Credit team
  •  Implement process improvements
  • Prepare and reporting on key department metrics
  • System upgrades/implementations
  • Standardize customer communications
  • Provide team and new dealer training
• Manage a customer portfolio of approximately 1,000 accounts maintaining a rate of less than 5% of accounts over 60 days past due.
  • Monitor and report on customer payment trends
  • Research, prepare and approve credit processing to customer accounts
  • Release orders, place accounts on credit hold due to non-payment, process cash in advance orders
  • Propose bad debt write offs
  • Follow up on past due balances
  • Partner with Sales and Billing teams to ensure customer inquiries are answered and resolved timely
  • Submit accounts with serious delinquencies to our third-party collection agencies for resolution
• Review and approve/deny new credit applications based on their credit worthiness.  This includes the analysis of financial statements, D&B reporting as well as gathering customer payment references
  • Manage customer credit limits based on their credit worthiness, payment trends and risk factors
  • Perform credit reviews based upon credit risk factor
• Research, resolve/escalate billing discrepancies
• Process monthly statements as well as interest invoices

Education and Experience:

• Four-year degree in accounting, business, finance or related field and 3 years of related experience; or equivalent combination of education and related experience 
• NACM Certification preferred

Required Skills and Abilities:

• Leadership skills
• Strong customer service focus to support day to day interactions with our customers and internal teams
• Strong organization and critical thinking skills
• Proficiency in Excel and other Microsoft Office applications
• Knowledge of basic accounting principles, mathematical background
• Strong written and verbal communication skills 
• Analytical approach to solving problems, using data to research and report

Red Wing Shoe Company will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.

Red Wing Shoe Company, Inc. is a drug-free workplace.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.

Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)