- Red Wing, MN, USA
The St. James Hotel sits along the Mississippi River in beautiful downtown Red Wing. The St. James Hotel offers old world service, luxurious amenities and culinary delights delivered by remarkable hospitality professionals.
This position is responsible for ensuring that customers have a positive and memorable experience at the Port Restaurant. The candidate must have a passion for wine and for learning the details of the wines list and our general operations. Responsibilities include: Greeting customers promptly and courteously; guiding customers to wines they enjoy; setting up and cleaning up daily operations and special events; stocking wine and retail merchandise in the tasting room; accurately performing daily wine inventory and money handling procedures. Promotes the sale of wine and non-wine products sold. Describes wines, winemaking techniques, winery history and provides general tourist information.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Greets all visitors to the restaurant and pours wines for tasting
Effectively suggests and sells wine to customers
Describes wines and winery history to customers
Answers visitor's questions and able to provide general tourist information
Open to working on site special events after hours if needed
Open to working other special events off property when needed
Handles routine purchasing transactions, which include operating cash register
Acquires and maintains thorough knowledge our wines
Staff wine training
Keeping up to date wine list
Development of Wine club
This position reports directly to the FOH Manager
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); three to six months related experience with serving experience. Able to demonstrate good verbal, written, and communication skills with attention to detail and interpersonal relationships with guests and employees.
ADDITIONAL DESIRABLE QUALIFICATION AND COMPETENCIES
Excellent people skills; able to project a friendly and helpful manner at all times
Able to perform quality work efficiently with minimal supervision
Able to be responsive and flexible at last minute requests
CERTIFICATES, LICENSES, REGISTRATIONS
CHI Annual Certification
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear; and taste or smell. The employee is occasionally required to climb or balance and stoop, kneel, crouch. The employee must regularly lift and/or move up to 50 pounds.
St. James Hotel will not be using recruitment agencies or firms to fill this position and we will not accept unsolicited resumes or candidate information. No agency calls please.
St. James Hotel. is a drug-free workplace.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
Please view Equal Employment Opportunity Posters provided by OFCCP at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)