Network Operations Center Engineer (TS/SCI)

  • Reston, VA, USA
  • Full-time
  • Clearance: Top Secret/SCI

Company Description

At RED GATE we do everything we can to serve our clients:
Using the right technical skills, unique methodologies, best practices, and integrated technology, we help clients implement bold solutions. New approaches to emerging and evolving threats. Non-traditional ways to overcome entrenched obstacles. Advantage through opportunity. If you have a serious challenge or problem, we can help you solve it.  The below job description provides details on how this role will help to serve our clients.

Job Description

Administers and maintains network and server resources in support of routine and mission-focused operations; resolves reported and detected incidents to ensure the smooth operation of the network and attached systems. Applies advanced consulting skills and/or extensive technical expertise, full industry knowledge. Conducts and manages monitoring of overall system health across the enterprise.  Develops innovative solutions to complex problems. Works without explicit direction; mentors and may supervise team members.

Key Role Description:

Performs real-time monitoring and maintenance operations of network device, server assets, and mission critical systems, enterprise services, and networking infrastructure across multiple physical sites on disparate networks. Servers as Tier III support to escalate and resolve technical issues on operational network environments. Collaborates across multiple engineering disciplines, resolving network incidents to ensure optimal network operation center performance. Builds, configures, tests, hardens, and decommissions Windows and Linux servers. Conducts in-depth research into vendor-specific technical documentation, system event logs to identify root causes and provide expert recommendations to resolve long-standing issues. Configures interfaces on Cisco IOS, IOS-XE, IIOS-XR, and NX-OS devices.  Develops/modifies zone-based firewall policies on Juniper SRX Firewalls. Conducts firewall changes, creates or troubleshoots F5 iRules, manages DNS entries and port security. Logs and tracks all work products in ticketing system, recording applied diagnostic techniques used to complete the tasks. Develops and maintains comprehensive documentation for all troubleshooting procedures, patching plans, and required fix actions.


  • 3+ years of experience with an Operations and System or Network Administration role
  • Experience with developing and enhancing IT troubleshooting processes
  • Experience with DoD IT security requirements, including installing patches
  • Experience with conducting STIG reviews, including YUM, Puppet, SCCM, or WSUS
  • Knowledge of networking, including routing and switching, firewall management, client connectivity issues, and system administration, including Windows, Linux, security posture assessment, and remediation
  • Knowledge of common ports and protocols
  • TS/SCI clearance
  • HS Diploma or GED
  • DoD 8570 Security Certification
  • Security+CE Certification

Desired Qualifications:

  • Experience with monitoring solutions, including SolarWinds, Infoblox, Splunk, or Cisco ISE
  • Experience with virtualization, including VMware and VDI
  • Experience with task automation or system orchestration via PowerShell, RHEL, and Ansible
  • Experience with basic network administration, including switchport configuration, zone-based firewall policy management, DHCP support, and DNS management
  • Experience with managing enterprise applications, including Microsoft Exchange, JIRA, Microsoft SCCM/MECM, and Skype for Business
  • Knowledge of vulnerability and STIG scanning tools, including Nessus, SCC Tool, ACAS, and Tanium
  • Ability to troubleshoot issues across multiple teams and disciplines, communicate and track reporting requirements, manage multiple simultaneous projects, and coordinate with both internal and external teams
  • Ability to extract and document user requirements
  • Possession of excellent written and verbal communication skills

Additional Information

The Red Gate Group, Ltd. is an Equal Opportunity/Affirmative Action Employer. The Red Gate Group, Ltd. considers applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state, or local law. Know Your Rights

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