Operations Specialist

  • Full-time
  • Travel: 0-10
  • Organization: Red Bull New Zealand
  • Job type: Permanent

Company Description

Are you ready to take on a dynamic role that drives operational excellence and keeps everything running smoothly? As an Operations Specialist, you’ll be a key player in connecting Sales, Operations Planning, and Execution, ensuring the availability of inventory and a seamless supply of finished goods and POS/VISIT materials. You’ll work with a wide range of internal teams and external partners, taking the lead in solving challenges, optimising processes, and delivering results. If you’re passionate about making things happen, love problem-solving, and want to be part of a team that thrives on collaboration and continuous improvement, this is the opportunity for you.

Job Description

SUPPLY PLANNING SUPPORT

  • Monitor stock levels and ensure visibility for all products.
  • Identify and address forecast deviations, especially for low-supply items and new products.
  • Manage local repacking operations and ensure accuracy in systems.
  • Coordinate stock transfers between islands.
  • Support logistics and customer service teams with outbound orders.

CUSTOMER SERVICE AND ORDER EXECUTION

  • Monitor and respond to inquiries through the designated inbox.
  • Process customer orders accurately and on time.
  • Resolve issues related to orders, invoices, deliveries, and system errors.
  • Handle stock transfers between locations.
  • Review outstanding orders daily to ensure timely delivery.
  • Collaborate with the 3PL provider and customers to manage logistics and returns.

POS/VISIT MANAGEMENT

  • Lead quarterly reviews with the POS/VISIT 3PL partner.
  • Manage incoming shipments and ensure timely communication of updates.
  • Process placement orders in SAP and reconcile inventories monthly.
  • Track forecasts, inventory status, and monitor slow-moving items.
  • Prepare monthly reports on inventory and placement progress.

SUSTAINABILITY AMBASSADOR

  • Lead sustainability initiatives across departments and with external partners.
  • Gather and report quarterly sustainability metrics for global dashboards.
  • Drive sustainability projects with 3PLs and other stakeholders.

FLEET MANAGEMENT

  • Act as the main contact for fleet-related matters.
  • Review fleet data regularly to ensure efficiency and compliance.
  • Assist with fleet purchases, upgrades, and maintenance.

 

Qualifications

  • 3+ years of experience in similar roles or roles with transferrable skills
  • Strong attention to detail and ability to manage complex processes
  • Excellent organisational and time management skills
  • Exceptional communication skills, both written and verbal
  • Analytical mindset with the ability to assess data and propose solutions
  • Problem-solving skills and a proactive approach to challenges
  • Experience with ERP systems, SAP would be a plus
  • Familiarity with consumer platforms, Zendesk would be a plus
  • Proficiency in Microsoft Excel (Intermediate level)
  • Positive and energetic attitude with a passion for teamwork
  • Interest in logistics, customer service, or supply chain management

Additional Information

In return, Red Bull will offer you a competitive remuneration package. You will become an integral member of our high performing Team and will receive world-class training and development opportunities. We are proud we have a supportive & inclusive team culture, and to celebrate this we host regular social events for our team.

Our mission of Giving Wings to People and Their Ideas also extends to our employees. Our people have the freedom to work on what matters in the way they want to. To ensure we give our people Wiiings we challenge everyone to develop towards mastery in their field and champion this by giving everyone rich job experiences and ongoing coaching and professional development opportunities.

Doing the right things has always been part of Red Bull’s DNA. This is demonstrated through our commitments to keeping our team safe, leaving our playgrounds better than we find them (sustainability) and ensuring we have the right 11 players on the field. We are a social organisation where global and local collaboration is expected and encouraged. Our people are empowered to work with professionalism, focus, responsibility, and passion as a Red Bull Entrepreneur.

Join us for your next adventure where you will be able spread your wings and realize your true potential. If this role energizes and excites you apply today to start your journey at Red Bull.

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