Senior Sales Executive

Full-time

Company Description

Rattan Direct, a leading UK home and garden furniture company, are looking for a dynamic Senior Sales Exec to proactively drive inbound and outbound sales to support the company’s sales targets and strategy. The Senior Sales Executive will be required to cover all aspects of the sales process from generating to converting sales.

Apply here: https://assessment.testgorilla.com/testtaker/publicinvitation/2e10a9a0-7fd3-4898-8d2e-9647c66e9e24

Job Description

You will be reporting into the Head of Sales and Marketing and the ideal candidate will have experience in a retail environment. You will set the standard for sales performance and will develop new and monitor current strategies, always looking to improve sales and performance. You will monitor current trends and competitors to strive for operational excellence – keeping the customers’ needs at heart whilst maintaining company profit margins.

Responsibilities:

Deal with inbound sales queries via email and phone
Set and enforce company standards for quality of service
Identify prospects through cold calling, networking and customer referrals
Analyse sales metrics to determine success of strategies
Employ knowledge of products and services in providing appropriate response to client enquiries
Assist with the resolution of customer issues or complaints
Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests
Provide cover for customer service agents

Qualifications

Skills:

Ability to clearly communicate technical information verbally and in written form, and present information in meetings and to groups.
Must have good sales and negotiation skills.
A positive, confident, and proactive attitude
High level influencing and communication skills

Key Requirements:

2 years’ experience in a retail sales role
Experience selling outdoor furniture is ideal but not essential
Exceptional Customer Service skills
Exhibit a growth mindset
Effective communication skills – written and verbal