Customer Service Representatives

  • Full-time

Company Description

Our Client is a leading international financial service provider in the world and they are seeking to recruit Customer Service Representatives to act as the liaison between their Marketing and Sales teams. 

To be successful in this role, you should have previous experience working in front facing roles.

Job Description

  • Contact potential clients through cold calls and emails
  • Present our company to potential clients
  • Identify client needs and suggest appropriate products/services
  • Customize product solutions to increase customer satisfaction
  • Build long-term trusting relationships with clients
  • Proactively seek new business opportunities in the market
  • Set up meetings or calls between (prospective) clients and Account Executives
  • Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
  • Stay up-to-date with new products/services and new pricing/payment plans

Qualifications

  • Proven work experience as a Customer service Representative, Sales Account Executive or similar role
  • Hands-on experience with multiple sales techniques (including cold calls)
  • Track record of achieving sales quotas
  • Experience with CRM software (e.g. Sales force)
  • Familiarity with MS Excel (analyzing spreadsheets and charts)
  • Understanding of sales performance metrics
  • Excellent communication and negotiation skills
  • Ability to deliver engaging presentations
  • BSc degree in Marketing, Business Administration or relevant field

Additional Information

Application Deadline is 30th March 2022