Retail Specialist

  • Sports Rd, Nairobi, Kenya
  • Full-time

Company Description

Our client is a well-established organization and they are looking for a Retail Specialist for their Office in Kenya.

Job Description

  • Ensure effective merchandise of products and displays to optimize sales and profitability.
  • Maintain positive working relationships with store employees and customers.
  • Engage in sales campaigns, offer excellent customer service in interactions.
  • Coordinating the brand ambassador team and assisting with recruiting and training new hires.
  • Providing product demonstrations to brand ambassadors and clients, and taking the lead in resolving complaints
  • Analyzing brand ambassadors team performance and scheduling training/refresher sessions accordingly.
  • Conducting market research and sharing findings with the team.
  • Working alongside the team to draw up strategies to increase customer base.
  • Setting sales targets and implementing incentives.
  • Following up daily, weekly and monthly sales of brand ambassador and each store
  • Maintain a neat and clean store area at all times.
  • Display Responsibilities
  • Identifying Trends
  • Merchandise Tracking
  • Inventory and Ordering follow ups


  • Proven work experience as a retail specialist, Sales, Account Management or relevant role
  • Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
  • Minimum of 5 years’ experience

Additional Information

Application Deadline is 30th May 2021