- Sports Rd, Nairobi, Kenya
Our client is a well-established organization and they are looking for a Retail Specialist for their Office in Kenya.
- Ensure effective merchandise of products and displays to optimize sales and profitability.
- Maintain positive working relationships with store employees and customers.
- Engage in sales campaigns, offer excellent customer service in interactions.
- Coordinating the brand ambassador team and assisting with recruiting and training new hires.
- Providing product demonstrations to brand ambassadors and clients, and taking the lead in resolving complaints
- Analyzing brand ambassadors team performance and scheduling training/refresher sessions accordingly.
- Conducting market research and sharing findings with the team.
- Working alongside the team to draw up strategies to increase customer base.
- Setting sales targets and implementing incentives.
- Following up daily, weekly and monthly sales of brand ambassador and each store
- Maintain a neat and clean store area at all times.
- Display Responsibilities
- Identifying Trends
- Merchandise Tracking
- Inventory and Ordering follow ups
- Proven work experience as a retail specialist, Sales, Account Management or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Minimum of 5 years’ experience
Application Deadline is 30th May 2021