Our client is a well-established organization and they are looking for a Retail Specialist for their Office in Kenya.

• Ensure effective merchandise of products and displays to optimize sales and profitability.
• Maintain positive working relationships with store employees and customers.
• Engage in sales campaigns, offer excellent customer service in interactions.
• Coordinating the brand ambassador team and assisting with recruiting and training new hires.
• Providing product demonstrations to brand ambassadors and clients, and taking the lead in resolving complaints
• Analyzing brand ambassadors team performance and scheduling training/refresher sessions accordingly.
• Conducting market research and sharing findings with the team.
• Working alongside the team to draw up strategies to increase customer base.
• Setting sales targets and implementing incentives.
• Following up daily, weekly and monthly sales of brand ambassador and each store
• Maintain a neat and clean store area at all times.
• Display Responsibilities
• Identifying Trends
• Merchandise Tracking
• Inventory and Ordering follow ups

• Proven work experience as a retail specialist, Sales, Account Management or relevant role
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Minimum of 5 years’ experience

Application Deadline is 30th May 2021