Restaurant Hostess

  • Karen Rd, Nairobi, Kenya
  • Full-time

Company Description

Maboneng is Kenya's First Luxe Restaurant with a Cultivated Selection of Tequila, Whisky, Gin and Beer Based Food & Drinks!  At Maboneng, we believe that food should be creative and consistently dynamic, We are looking for innovative hospitality professionals to join and grow with our team. A Hostess is someone sharp, witty, friendly and welcoming, you will present a positive first impression of the establishment's friendliness, excellent service and high standards.

Job Description

Reports to Restaurant Manager

 

  • Greet incoming and departing Guests warmly with a genuine smile and eye contact;  present menus.
  • Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
  • Answer incoming calls to the restaurant and provide appropriate service
  • Manage the flow of Guests, provide accurate wait times to incoming Guests if appropriate
  • Observant to Guests' needs throughout lunch/dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
  • Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
  • Help kitchen staff by setting and clearing tables; replenishing water; serving beverages
  • Issue charges by verifying orders; totaling bill for to-go orders, website orders
  • Contribute to team effort by accomplishing related results as needed

 

Qualifications

  • Must be able to articulate clear greetings and farewells to Guests, as well as being able to understand requests for assistance
  • Must be able to walk and stand during entire shift
  • Must be able to articulate clear greetings and farewells to Guests
  • A desire to help out where needed and work as part of a team
  • Passion for providing extraordinary service
  • The ability to thrive in a fast-paced environment
  • An appetite for learning (and great food)
  • Flexibility to work a variety of shifts
  • 6 months experience in a full-service restaurant preferred
  • Relevant college/university qualification is desired.

 

Additional Information

Application Deadline is 15th May 2021