Our client is a leading retail company based in Nairobi, they are looking for an entry level IT assistant to join their team.

Department: Operations

Designation: IT Assistant

Reports to: Operations Manager

Duties and Responsibilities:

• · Managing department office supplies
• · Supporting the on-boarding and off-boarding of IT contractors (e.g., desk assignment, security badge, etc.)
• · Maintaining the department material to support the IT department
• · Tracking the service contracts, Statements of Work and other agreements to ensure proper accounting of IT services and project contractors
• · Receiving, validating and entering IT invoices against the proper accounting code. tracking invoices against budget and preparing the monthly accrual for services rendered but not yet invoiced
• · Following up on quotes
• · Ensuring all systems are working
• · Trouble shooting, maintenance , installation of hardware and software
• · Following up on overdue or disputed invoice amounts with the IT owner and/or vendor
• · Fix any POs’ system interruptions
• · Monitoring and maintaining of streamline and playback of CCTV footage at our shops
• · Provide IT related support, and based on a review of IT status, needs, and
• · Management in the office, draft information management plans, including automation,
• digitization and telecommunication
• · Co-ordinate the support for technical operation of organizational IT applications and systems
• · MS Office, Desktop OS, Server OS and mobile/remote users.
• · Coordinate the introduction, training and technical operation of organizational IT systems and applications.
• · Installation of new versions of the systems and troubleshoot ad-hoc user problems,
• · Management of the office multi-user IT network, as well as data and telecommunication facilities.
• · Acquisition planning of specific IT hardware and software, and its introduction into the office, including its maintenance.

Qualifications and skills desired:

• · A diploma in ICT with proficiency in systems from a recognized institution.
• · Microsoft packages proficiency
• · Teamwork,
  Coordination, Organization, Planning, Time Management, Reporting
  Skills, Inventory Control, Documentation Skills, Equipment Maintenance,
  Data Entry Skills, Dependability

Candidates who currently stay in Nairobi are encouraged to apply as interviews will be held in Nairobi.  

Deadline: 30th June 2017

We are located on 4th floor, Kipro Centre in Westlands, Nairobi