Office Administrator/Transaction Coordinator

  • Full-time

Company Description

Welcome, GAME-CHANGERS! Our company is looking for energetic, hungry innovators ready to take an industry by storm! As creators and pioneers of the future, Realty ONE Group is ready to flip the world upside-down and disrupt the ever-changing Real Estate Industry, while giving back to our local communities and offering an AWESOME work environment. 

Job Description

Essential Functions:

  • Receives, greets, routes and screens telephone calls and visitors in a prompt and courteous manner, making sure the customer, client, or visitor feels welcomed and comfortable.
  • Prepares outgoing mail and ensures the proper and expeditious delivery, processing and dispatching of mail to include addressing or stuffing envelopes or packages. Ensures messenger mail is delivered to the appropriate offices.
  • Coordinates the cleanliness and maintenance of the business premises and supplied with necessary office materials, accessories and supplies.
  • Maintain office supplies; control inventory and order office & equipment supplies as needed.
  • Serves as the coordinator for all human resource matters; responsible for new employee processing by obtaining all pertinent information from new Sales Associates and ensuring that each has signed an Independent Contractor Contract. Send all documents and report payments to the ROG Support Department in a timely manner.
  • Prepare monthly expense report and receipt log for the Broker and sends to ROG Accounting Department for reimbursement, etc.
  • Coordinate and assist in the set-up office computer system, phones and copier/printer machine working hand-in hand with IT, technicians, suppliers, etc. and ensuring equipment is working properly. Arrange for equipment repair or replacement when necessary and ordering supplies.
  • Maintains and control contracts, instructions and notices and ensure confidentiality of records.
  • Types and prepares reports or other written materials from source documents, transcription, etc.
  • Handle or oversee the daily commission log, ensuring accurate report is submitted on time to Compliance and Accounting Department.
  • Review transaction prior to closing and disbursement; check files for compliance ensuring that all required documents are submitted; inform and/or send notices to agents regarding any alerts or missing documents; and require / set deadlines of submission; and follow-up on any outstanding & pending issues.
  • Set-up, organize, maintain and store files and computer-based information on all listings and sale paperwork /documents for agents.
  • Follow up on any missing documentation relating to the listing and/or sale transaction with agents.
  • Prepare Commission Disbursement Instructions and send signed request to title agency in a timely manner.
  • Must work the hours of 8:30AM-5PM, Monday through Friday.
  • Other duties as assigned.

 

 

Qualifications

Required:

  • High school graduation or equivalent, plus minimum 1 year of administrative support experience
  • Proficiency in Microsoft Office products (including Word, Excel, PowerPoint, and Outlook)
  • Ability to foster strong customer and vendor relationships
  • Strong presentation and facilitation skills; excellent verbal and written communication skills

 

 

Additional Information

All your information will be kept confidential according to EEO guidelines.