Head of CRM (m/f)

  • Potsdamer Straße 188, 10783 Berlin, Germany
  • Full-time

Company Description

reBuy reCommerce GmbH

reBuy is the simple buying and selling Internet Shop. Users can buy and sell refurbished media and electronic items. Compared to online auction houses and marketplaces reBuy is particularly simple, fast and secure in its user interface and implementation. All in all, users can buy refurbished qualitative products up to 50% cheaper. All items are sold with an 36-months functional warranty.

Job Description

As Head of CRM you are responsible for the national strategy as well as for the development and growth of our international markets. Together with your team of 3 CRM Managers you create and adjust CRM activities and pitch perfectly suited offers to each target group. Precise individualized newsletters are essential, in addition to discover new touchpoints and channels with our powerful campaign management tool.

Your tasks:

  • Be strategic - analyse data to optimize the offers to each target group

  • Be technical - develop our work with the Salesforce Marketing Cloud

  • Be responsible - lead and coach a highly competent team on a regular basis

  • Be cooperative - join forces and work closely with other departments such as UX, Sales and IT

  • Be international  - setup and develop CRM activities in current and upcoming markets

Qualifications

  • You own a bachelor’s or master degree, preferably with a focus on marketing and/or communications
  • You bring at least 5 years of CRM experience, preferably in eCommerce

  • You have a proven track record of leading and developing teams

  • You are an expert in email service products and campaign management tools - ideally in Salesforce Marketing Cloud

  • You are a great communicator in English with German skills as a plus

Additional Information

We are offering an exciting job in an innovation-friendly company within an inspiring and flourishing environment. We are the Grown-Up Start-Up: with several years of experience and nevertheless with the young spirit of continuous innovation. We will provide you state of the art hardware in a modern office in the heart of Berlin-Schöneberg. Fresh fruits, free drinks and many company events are awaiting you at reBuy! Our hierarchy is and will always be flat. Our atmosphere is open-minded: Something you want to change? Or something to introduce? Let us talk about it. Our goals are ambitious and they will lead us to exciting paths.

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