Ravinia® is both North America’s longest-running not-for-profit music festival and its most artistically diverse. Over 100 different events by a mix of classical, rock, pop, jazz, R&B, indie, and country performers make up a typical summer season on our two open-air and two indoor stages. Each year the Chicago Symphony Orchestra is featured in six weeks of concerts, many with Chief Conductor Marin Alsop. During the same summer months, the Ravinia Steans Music Institute provides young professional classical and jazz musicians with career-advancing training and concert settings.

Offstage and year-round, Ravinia’s Reach Teach Play education programs engage 85,000 children and adults—in schools with little to no music curriculum, in our Chicagoland communities, and at our 36-acre park—in our mission to make music equitably accessible to all.

Ravinia embraces diversity in all forms and is committed to providing an equitable and inclusive environment for all staff, musicians, guest artists, audiences, and community members. Ravinia is proud to be an equal-opportunity employer. We encourage individuals of all identities and abilities to apply.

The Ravinia guest experience is more than the performance on stage. Our beautiful, welcoming park is what makes listening to music at Ravinia truly special, and we’re excited to open our gates to concertgoers. From morning to night, each of our employees contributes to making live music at Ravinia extraordinary.

As Usher, you will greet guests at the Pavilion, assist them to their seats, answer questions, and enforce rules. Shifts vary from park open to park close.

General Responsibilities 

• Welcoming guests at the Pavilion gates 
• Learning the seating map and how to read tickets to help guests find their seats 
• Becoming familiar with the park to give directions when asked 
• Enforcing audience rules

• Excellent customer service and communication skills  
• Able to address concerns and show empathy towards others 
• Willingness to ask questions and learn 
• Flexible in scheduling that includes evening hours on weekdays and weekends  
• All Ravinia employees must be at least 16 years of age to work

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

• The Ravinia season runs from June through September. Priority in hiring will be given to applicants who are available to work the entire season.  
• This position is outdoors and in all weather conditions with prolonged periods of standing.
• It requires mostly afternoon/evening hours. Applicants must be available for both weekday and weekend hours.

Ravinia is an Equal Opportunity Employer

As an equal opportunity employer, Ravinia strongly believes that diversity of backgrounds, experiences, and perspectives is essential to our success. We strive to create and sustain an equitable and inclusive environment for all our employees. Ravinia does not discriminate on the basis of any protected status under federal, state, or local law. We encourage individuals of all identities and abilities to apply.