The Festival Shop Sales Associate, Retail Operations
- Part-time
Company Description
Ravinia, North America's oldest music festival, stands today as its most musically diverse, presenting over 140 different events throughout the summer. These concerts run the gambit from Yo-Yo Ma to John Legend to the annual summer residency of the nation's finest orchestra, The Chicago Symphony Orchestra.
The 36-acre park is nestled in a gently wooded area that makes it an enchanting place to experience music. Guests can bring their own picnics or eat at one of the park restaurants.
Our Mission
As a nonprofit organization, community outreach and music education initiatives are our mission. Over 75,000 people are served through Ravinia's Reach*Teach*Play programs each year, ensuring that great music remains accessible to all.
Job Description
As a Sales Associate, you will be part of a team that is responsible for the daily sales and customer relations of two on-site retail operations.
Responsibilities
• Ring up sales using Counterpoint point-of-sale system and accept cash, check, gift card or credit card payment
• Set excellent customer service example for all staff
• Provide excellent customer service including engaging with customers on the sales floor as well as when behind the register
• Maintain and restock inventory for both locations via one central warehouse.
• Clean both locations on a daily basis
• Assist in maintaining warehouse organization
• Assist in merchandising stores and displays
• Provide feedback to Associate Director and Assistant Manager regarding inventory levels
• Count cash drawers at end of evening
• Additional responsibilities as needed
Qualifications
Required Education & Skills
• High School or equivalent work experience
• Excellent customer service
• Ability to work in a fast-paced environment
• Ability to multi-task and work in teams or independently
• Ability to lift boxes weighing up to 30 lbs
Preferred Education & Skills
• Experience in retail environment preferred, including working knowledge of a cash register.
Additional Information
This job is a seasonal job for the remainder of the Ravinia Season (August & September)
Work Environment – outdoor music festival
Nights and weekends mandatory
All hiring is conditional on receiving an approved background check.
No phone calls or emails please.