Rangam Consultants is an award winning company for Staffing solutions and services. We are a multiple service provider in the Information Technology, Scientific, Engineering and administrative fields. We have a proven track record for successfully delivering mission critical consulting, support and recruiting services to various government and Fortune 500 clients.

The Operational Excellence Analyst will provide analytical support and business guidance across a wide range of projects.

Qualification

• Demonstrable processes improvement experience within complex organizations
• Awareness of HR Processes and willingness to develop processes for recruitment, position management, compensation etc.
• Ability to write Standard Operating Procedures, Job Aids, and Work Instructions
• Process methodology experience in Six Sigma, Lean Six Sigma or equivalent.
• Basic project management experience and understanding
• System knowledge desired in SAP and/or Success Factor
• Tools/Technology: MS Visio and Excel (VLOOKUP and Pivot Tables) experience desired.
• Previous working experience with Customer Service toolsets and technology (e.g. Case Management System, Knowledge Base System) desired.
• Use root cause analysis and data analytics, leveraging Six-Sigma and Lean techniques, to investigate the cause of performance issues and co-develop countermeasures and action plans with the business
• Preferred four-year professional degree or equivalent: Human Resources experience desired.

All your information will be kept confidential according to EEO guidelines.