We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions.  We support our customers with a range of products and services to meet their needs.  

Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future. 

This is where you come in. We are on a journey of growth. We pride ourselves on being at the forefront of technology innovation and we invite you along on this journey. 

In this role, you will lead a high-performing team across inbound and outbound sales, account management, and customer service functions. Your primary objective will be to drive new business acquisition while ensuring the retention and growth of existing accounts. You will be responsible for setting sales targets, optimizing processes, and implementing strategies to maximize revenue and customer satisfaction.

Key Responsibilities

Leadership & Team Management

• Lead, coach, and develop a team of 11 full-time employees (FTEs) across inbound and outbound sales, account management, and customer service.
• Set clear performance expectations, KPIs, and sales targets, ensuring team members are motivated and equipped to succeed.
• Foster a high-performance sales culture through continuous training, feedback, and development initiatives.

Sales Growth & Revenue Generation

• Develop and execute a strategic sales plan to drive revenue growth within the assigned territories.
• Identify new business opportunities and implement targeted campaigns to increase market share.
• Collaborate with marketing and product teams to refine sales messaging and promotional efforts.

Customer Acquisition & Expansion

• Oversee lead generation, prospecting, and pipeline management to ensure a steady flow of new customers.
• Work with the team to develop tailored sales approaches, focusing on high-conversion tactics to maximize new customer acquisition.
• Analyze market trends, customer data, and competitor activity to identify opportunities for business expansion.

Account Management & Customer Retention

• Ensure a seamless customer experience by aligning sales, account management, and customer service efforts.
• Support the team in managing existing accounts, identifying upsell and cross-sell opportunities, and increasing customer lifetime value.
• Implement customer engagement strategies to enhance retention, satisfaction, and long-term loyalty.

Operational Excellence & Reporting

• Monitor sales performance and generate regular reports to track progress against business objectives.
• Utilize CRM tools and data analytics to drive decision-making and optimize sales processes.
• Ensure compliance with company policies, industry regulations, and best practices in sales and customer service.

• University degree or equivalent experience in a business related discipline.
• Significant experience of coaching, motivating & managing commercial  account managers.
• Demonstrate leadership by example.
• Experience of leading inside sales teams
• Evidence of successfully motivating team to deliver business objectives effectively.
• Career achiever at the highest levels.
• Impressive professional credentials and career history.
• At ease with numbers and P&L
• Instantly credible with the presence and experience to drive sales growth.
• Analytical skills (draw conclusions and actions from analyses of numbers)
• Proven track record in a similar role.
• Operates to the highest professional standards.

Preference

• Sector experience (Fuel, EV, Telematics, Banking and/or Insurance in small entities)

Essential Personal Qualities

• Positive and effective commercial leader.
• Focused career professional.
• Competitive with the highest personal demands and standards.
• Mature and responsible, protect the brand through a positive approach.
• Visible desire to be the best.
• Motivated.
• Tenacious, resilient.
• Winning key relationships internally and externally through inspiration, coaching, influence and guidance.
• Set example to the sales team with personal character, commitment, organisation, professionalism and work ethic.

What can you expect of us? 

Your impact on Radius will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions. 

Not only will you have the chance to further your career development within Radius, but you’ll also have access to our competitive reward and benefits package. 

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.