Marketing Executive – Customer Communication

  • Full-time
  • Department: Marketing
  • Work Pattern: Office Based (5 days onsite)

Company Description

Position: Marketing Executive - Customer Communication

Location: Crewe, CW1 6DB

Working Hours: Monday to Friday, 08:30am – 05:00pm

 

At Radius, we provide best in class fleet and connectivity solutions to businesses of all sizes.

Our mission is to help businesses adapt to the future by building solutions for a more sustainable, connected future.

Our comprehensive portfolio of solutions includes fuel cards, telematics, telecoms, insurance, vehicle leasing, EV charging, business energy, and expense management.

We are proud to have over 400,000 customers worldwide, over 50 offices across 5 continents, and over 2,800 talented Radius colleagues.

We've achieved big things already, but we're just getting started.

This is where you come in...

 

We are looking for a marketing executive to join our emerging business units marketing team.  This role will suit a person with experience working in a B2B marketing environment with experience or interest in customer communication.

 

 

 

Job Description

  • Building our in-life communication channels across our 5 business units from onboard through to renewal and resign
  • Focussing on generating upsell opportunity through campaigns and product awareness
  • Creating Salesforce email templates for our sales staff
  • Work with sales and customer support teams to deliver a consistent experience for customers.
  • Implement customer retention strategies, ensuring high levels of satisfaction and product adoption.

Qualifications

  • Educated to degree level or equivalent experience, ideally in Marketing.
  • Experience in a business-to-business environment (desirable)
  • An understanding of Salesforce / Marketing Cloud is highly desirable.
  • Strong copywriting skills and an eye for detail.
  • Some HTML experience or desire to learn
  • A natural people person, who will proactively engage and drive content creation across the business and engage with all stakeholders. Ability to work cross-functionally across departments.
  • Strong team player able to show initiative.
  • PC literate, Excel, Word and PowerPoint skills a must.

Additional Information

  • 24th in UK Top Track 100 company;
  • Rapidly expanding global company with an entrepreneurial mindset;
  • Internal talent development programme;
  • Secondment opportunities to work in our international offices;
  • Innovative, technology driven culture.

Still Curious?

If you feel we are a good match for each other, you can apply online now!

If you’d like to understand more about the role or life at Radius before applying, then please contact our talent team via [email protected].

Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.

We are committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any adjustments or accommodations at any stage of the process, please let us know, and we will do our best to support you

We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities.

 

Note to recruitment agencies:

We do not accept speculative recruitment agency CVs or profiles. Any unsolicited CV received by Radius will be treated as a gift and not eligible for an agency fee.

PSL agencies should only send CVs via our Applicant Tracking System, when approved to do so by the Radius Talent Team.

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