Rackspace is the #1 managed cloud company because we have what other commodity cloud companies can only dream of—Fanatical Support®. It starts with each of our over 5,600 employees worldwide bringing their passion and technology expertise with them every day. Doing whatever it takes to push our customer workloads to perform faster and scale larger all with superior security.

Web Hosting. Mobile apps. E-Commerce. Big Data. Disaster Recovery. Dev Testing. Our vast array of over 200,000 customers touch lives every day from pizza delivery to expanding the bounds of mobile gaming to uncovering the origins of the universe and beyond. They don’t do second best and neither do we.

Do you have what it takes? Are you ready to partner with one of the most innovative companies across the globe? If so, then what are you waiting for—JOIN US!

**Job location is in San Antonino, TX** Open to relocation? Let's chat!

Rackspace is currently looking for outstanding Windows System Administrators to join our world class support teams.  The Rackspace Windows System Administrator is involved in deploying, supporting and maintaining servers and infrastructure for Rackspace customers ranging from medium sized businesses to global enterprise operations all of which are hosted at Rackspace data centers around the world.  Rackspace’s unique culture allows Rackers to grow and develop technically while working at a company that encourages creativity, mentoring, and knowledge sharing.

We are looking for Windows Administrators who wish to take their careers to the next level by joining our support teams. 

In this role you will:
•    Engage with our customers over the phone and through our support portal
•    Proactively address potentially impacting server issues for customers
•    Increase your technical knowledge by solving challenging problems
•    Be part of a team of experts who know the value of mentoring and technical growth for all members of the team

•    3+ years supporting Windows Servers
•    Excellent troubleshooting techniques
•    Good communication skills over the phone, e-mail and documentation
•    Experience with Microsoft Active Directory
•    Experience with Microsoft Internet Information Server
Guru (Preferred) Qualifications: (top 2-3 preferred skills)
•    2+ years of hosting experience involving IIS and Microsoft SQL environments
•    2+ years of customer support experience
•    Experience with Highly Available Windows Clusters
•    Microsoft Certifications are highly preferred
•    Basic understanding of firewalls and load balancers is a plus