The RRS Group, and its affiliated entities (collectively, “RRS”) have provided real estate development and related services to investment-grade clients for decades. Our expertise encompasses site acquisition, architectural design, and development management for commercial office and industrial properties.

Through an integrated service model, RRS delivers comprehensive enterprise solutions that address every phase of the building lifecycle. In addition to technical excellence, we offer strategic consulting in marketing, financial planning, and facility management ensuring that every project achieves its highest potential in performance, value, and sustainability.

Commitment to Community

For over two decades, RRS has maintained a strong commitment to the communities we serve. This commitment is further advanced through the RRS Making Lives Better Foundation, which provides meaningful support and resources to individuals and families in need. The Foundation reflects our belief that corporate success carries a responsibility to contribute positively to society and to improve the quality of life in the regions where we operate.

Our Core Values

Integrity | doing the right thing when no one is watching and acting with uncompromising honesty. We believe in maintaining lasting relationships based on honesty, consistency and the highest ethical standards. This creates credibility in our personal and professional relationships.

Caring | showing concern, empathy and compassion for others, ourselves, and our environment. Our care shows itself in our commitment to “safety first” in all we do. We encourage each other to be the best and hold each other accountable. We help those in need, contribute to the communities in which we work and develop creative ways to be responsible with our resources.

Integration | working unselfishly toward common goals across disciplines, teams, departments and regions. Our collective contributions are greater than our skills. We will be transparent and understand each other’s expertise to provide the most value when delivering our services to one another and our clients.

Innovation | developing new ideas and applying the solutions that differentiate us in valuable ways. We are not comfortable with the status quo. We remain accountable for continuous improvements in our results because we do not consider innovation an end in itself. We maintain an environment where we foster new ideas and encourage changes that help us improve.

            If you share these core values, we have the right opportunity for you

We are looking for a customer-focused and highly organized Virtual Assistant to join our Global Human Capital team. This role supports employees, candidates, and internal stakeholders by providing timely assistance with HR-related requests and ensuring an exceptional customer experience.

This is a remote opportunity. We are considering candidates located in the United States (USA), Latin America (LATAM), and Europe, the Middle East, and Africa (EMEA). Candidates must be authorized to work in their country of residence and be able to work within the required business hours for the team.

Note for Candidates in LATAM & EMEA:
If you are applying for this position from LATAM & EMEA, please submit your resume in English. Applications with resumes in English will be prioritized for review.

Key Responsibilities:

• Manage and follow up on employee requests through Workday.
• Support and track FMLA and leave of absence requests.
• Follow up with both internal and external candidates throughout the hiring process.
• Communicate and collaborate with multiple departments to resolve inquiries and provide updates.
• Deliver exceptional customer service while maintaining confidentiality and professionalism.

Required Qualifications:

• Familiarity with Workday HCM and ServiceNow is preferred. We are open to training the right candidate.
• Positive, customer-focused mindset with a passion for helping others.
• Strong listening skills and excellent verbal and written communication abilities.
• Ability to ask effective questions, identify customer needs, and build positive relationships.
• Strong problem-solving skills with the ability to provide effective solutions.
• Proficient with computers and comfortable using digital tools and technology.
• Highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced environment.
• Ability to collaborate effectively with teammates and cross-functional partners.
• Flexibility to work varying schedules, including evenings and weekends as needed.
• Bilingual in English and Spanish is required.

What can you expect from us:

• Opportunities to learn and develop every day through a wide range of programs.
• Internal digital platforms that promote self-learning.
• Development programs according to Leadership skills.
• Specialized training according to the role.
• Learning experiences with internal and external providers.
• We love to celebrate success, which is why we have recognition programs for seniority, behavior, leadership, moments of life, among others.
• Financial wellness programs that will help you reach your goals in all stages of life.
• A flexibility program that will allow you to balance your personal and work life, adapting your working day to your lifestyle.
• And because your family is also important to us, they can also enjoy benefits such as our WellnessLine, thousands of Agreements and Discounts, Scholarship programs for your children, Aid Plans for different moments of life, among others.

Work Hours: Varies upon the needs of the global department.

RRS Company is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. RRS will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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