RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.

We are currently seeking a Word Processing professional to support time-sensitive project requests by working with a team of individuals across multiple shifts and locations. Candidates must enjoy producing quality work and maintaining a high level of customer satisfaction. Knowledge in legal word/document processing using various legal software, tools, Microsoft Office suite is an added advantage.

Shift: Sunday - Thursday 6:00 am - 2:30 pm

*This shift is eligible for a $1/hour pay differential. 

Responsibilities

• Create, edit and format legal documents to firm specifications using a variety of software applications
• Convert, clean and format documents to/from different file formats
• Create charts, graphs, tables, and spreadsheets as requested
• Create and/or edit Tables of Authorities and Table of Contents
• Perform data entry utilizing various software applications
• Transcribe analog or digital dictation files
• Restore/recover corrupted document files as necessary
• Provide telephone help desk support to troubleshoot application queries
• Complete all assigned jobs by the deadline in an accurate and timely manner
• Handle sensitive and/or confidential documents and information
• Follow established policies and procedures at all times
• Perform additional duties as necessary or assigned

Skills

• Excellent verbal and written communication skills
• Flexibility to work overtime as required
• Ability to work through complex legal document markups and instructions in a timely and accurate manner
• Ability to prioritize various requests and deadlines simultaneously
• Excellent verbal and written communication skills
• Ability to interact with client and team members in a professional and respectful manner at all times
• Minimum typing speed of 60 wpm with 95% accuracy

Experience

• High school diploma or equivalent required; bachelor's degree with 3+ years experience in legal word processing or document production environment preferred
• Advanced knowledge of MS Office programs including Word, Outlook, Excel and PowerPoint required
• Experience and exposure in any of the legal word processing tasks below
  • Creating TOAs, TOCs, inserting automated cross-references, converting PDFs to Word using a variety of software, applying Word styles using macros, troubleshooting problem documents including redlines and documents containing multiple numbering schemes, style separators, cross-references, and other automated fields
• Transcription experience a plus
• Knowledge of legal terminology and legal citations preferred

The rate of pay for this role at the noted location is $19.19 per hour. In addition to base pay, depending on the role, the total compensation package may also include overtime, shift differential, call-in, and stand-by pay. RRD offers benefits including medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with match, life insurance and other voluntary supplemental insurance coverages, plus tuition assistance, maternity leave, adoption assistance, and employer/partner discounts.

#GOC

#LI-Hybrid

#LI-RRD

RRD is an Equal Opportunity Employer, including disability/veterans