Hotel Channel Management Specialist

  • Denver, CO, USA
  • Full-time

Company Description

Red Lion Hotels Corporation is an innovative hotel company doing business as RLH Corporation and focuses on the franchising, management and ownership of upscale, midscale and economy hotels. The company focuses on maximizing return on invested capital for hotel owners across North America through relevant brands, industry-leading technology and forward-thinking services. For more information, please visit the company's website at

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Job Description


  • Assist with various aspects of the development, creation, activation, initiatives and maintenance of hotels in the CRS and other distribution channels
  • Read, process, and respond to questions and requests for assistance in the Distribution & Channel Management queues
  • Sponsor success by running and assisting with distribution projects and promoting change
  • Assist with interface connections to CRS (PMS, OTA, etc)
  • Review CRS test environment based on release notes
  • Troubleshoot technical issues
  • Cross-train fellow associates
  • Assist with special projects
  • This role covers evenings and weekends shifts 



  • Associate's Degree or equivalent experience
  • Driven, self-motivated, and analytical
  • Attention to detail, accuracy, and impeccable follow-through
  • Ability to quickly learn new processes and meet deadlines
  • Excellent critical thinking, multi-tasking, and writing skills
  • Ability to accept constructive criticism
  • Team player with a positive helpful attitude
  • Excited to seek information to improve skillset and grow the team
  • Thorough knowledge of computer systems: i.e. Microsoft Office (Outlook, Word, Excel, PowerPoint)
  • Act with integrity, honesty and openness with guests, owners and fellow associates
  • Develop effective working relationships with fellow associates, managers, outside representatives and agencies
  • Prior experience with CRS, OTA, PMS, and/or GDS systems a plus

Additional Information

All your information will be kept confidential according to EEO guidelines.