Captain Waiter

  • Full-time
  • Hotel Name: Vivid Jeddah Hotel, a Member of Radisson Individuals

Company Description

Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,500 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

Job Description

Responsible for supervising daily restaurant service operations, leading the service team, ensuring high standards of food and beverage service, and delivering an excellent dining experience to guests.

Key Responsibilities

  • Supervise and coordinate the daily activities of the restaurant service team.

  • Assign duties and ensure all service staff perform their responsibilities effectively.

  • Welcome guests and ensure professional and timely service.

  • Take food and beverage orders and assist guests with menu recommendations.

  • Ensure food and beverages are served according to hotel standards.

  • Monitor table arrangements, cleanliness, and overall restaurant presentation.

  • Handle guest complaints and resolve service issues professionally.

  • Coordinate with the kitchen and other departments to ensure smooth operations.

  • Train and guide waiters and other service staff.

  • Monitor staff attendance, grooming, and performance.

  • Ensure compliance with food safety, hygiene, and hotel operating standards.

  • Report operational issues and guest feedback to management.

Qualifications

  • Previous experience as a Captain Waiter or Senior Waiter is preferred.

  • Strong knowledge of food and beverage service standards.

  • Good leadership, communication, and customer service skills.

  • Ability to supervise and motivate a team.

  • Good command of English; additional languages are an advantage.

  • Strong problem-solving and organizational skills.

  • Professional appearance and positive attitude.

  • Flexible to work shifts, weekends, and holidays.

Additional Information

Why Join Radisson Hotel Group?

Live the Magic of Hospitality - Be part of a team that creates exceptional experiences and memorable moments every day. Let your Yes I Can! spirit shine as you bring hospitality to life. 

Build a Great Career - No matter your background or experience, we invest in your growth, learning, and career development—helping you reach your full potential. 

Experience the Team Spirit - Join a workplace that’s inclusive, fun, and meaningful. We celebrate diversity, support one another and foster a sense of belonging through our Employee Resource Groups and inclusion initiatives.

Lead with Your Ambition - Your ideas, passion and drive matter! We empower you to make a difference—in hospitality, your community and beyond. 

Enjoy Global & Local Perks - No matter where you’re located, you’ll enjoy exclusive global benefits - like special hotel rates for you and your loved ones at our hotels worldwide. Plus, you’ll have access to local perks and rewards tailored to your country, making your experience even more rewarding! 

Enjoy benefits such as - up to 53% off your stay as a Team Member at over 1,500 Radisson Hotels worldwide
Guaranteed minimum of 30% off for your Friends & Family
Exclusive Discounts on Breakfast, Food & Beverage, Spa and more

Join us in shaping the future of hospitality! If you’re ready to bring your talent, energy, and passion, we’d love to hear from you.  

Apply now and let’s make every moment matter.  

We welcome applicants from all backgrounds, abilities, and experiences. If you need any adjustments during the application process, please let us know.

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