Relationship Manager, Premier Banking

  • Full-time

Company Description

RHB Singapore is a progressive and growing financial organization. We are committed to creating a fulfilling, dynamic and engaging work environment for our team of more than 15,000 employees across locations in ASEAN.

Job Description

Primary Objective:

  • To acquire and service clients to achieve and exceed the Bank's defined sales goals and revenue
  • To provide personal financial advice and on-going servicing of clients to deepend client relationship and to maximise business opportunities

Key Responsibilities:

Client Acquisition

  • Organise, execute and participate in sales activities and programs
  • Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank's defined goals and revenue
  • Participate and support consumer sales marketing activities for customers' acquisition and retention

Client Servicing

  • Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
  • Promote the Bank's products and services
  • Cross-sell to existing bank customers to expand customer's share of wallet
  • Adhering to high service level
  • Promptly attend to customer's enquiries and other servicing matters

Compliance and Regulations

  • Adhere to banks and regulatory requirements and uphold strong customer service experience
  • Ensure sales are conducted in accordance with the internal and external regulatory requirements

Qualifications

Requirements:

  • Bachelor Degree in Banking/Business Administration/Economics with CMFAS Certification
  • Minimum 2 years of relevant experience in consumer retail banking preferably with experience in secured and unsecured loan sales
  • High achiever in previous capacity with no adverse sales or service related complaints in the past 12 months
  • Excellent communication and interpersonal skills
  • Highly motivated and a good team player

Additional Information

RHB is a dynamic organization that promotes a work culture of high performance, where its biggest asset, the RHB-ians, are continuously developed & nurtured to their fullest potential through its robust talent management practices.

At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’ environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home.