Rakuna is an HR technology company based in Silicon Valley, US and Hanoi, Vietnam providing on-demand campus recruiting solutions for employers in North America. Rakuna is on a mission to help employers adapt to the ever-changing recruiting landscape and hire their next wave of talents with the right technology. The Rakuna platform allows organizations to handle all recruitment marketing and operations activities with a single solution to attract, engage, and nurture top candidates. 

For more info: https://www.rakuna.co/

Our Junior Sales Development Representative (SDR) cum QA position offers an entry point into the world of business development, providing foundational knowledge and valuable skills:

Responsibilities

1. Sales & Marketing Development (80%)

• Conduct proactive sales outreach via multiple channels, including LinkedIn, Email, Reddit, etc, to engage potential customers.
• Develop and maintain a comprehensive customer database.
• Drive lead generation by encouraging prospects to schedule product demonstrations.
• Implement targeted email marketing campaigns to attract and nurture leads.
• Support product demonstrations and diligently follow up on outcomes.
• Contribute to content marketing initiatives and basic design tasks.
• Actively participate in community-building efforts to expand reach and engagement.

2. Compliance & Product Quality Assurance (20%)

• Assist in developing and implementing quality assurance policies and procedures.
• Coordinate with teams to address quality-related issues and ensure continuous improvement
• Monitor and ensure adherence to quality standards for company products.

To succeed in this program, candidates must possess the following:

• Proficient English language skills (mandatory)
• Proactive communication skills.
• Computer literacy and proficiency in search engines, Microsoft Office Suite, and AI chatbots (Chat GPT, Grok, Gemini…)
• Strong listening and quick learning abilities.
• Persistence and discipline in their work, open-minded, and possess a positive work attitude.

Benefits

• Participation in company-wide training programs.
• Training in communication and customer outreach skills.
• Mentorship from the company's management leaders.
• Opportunity to be considered for full-time employment upon program completion.
• Receive allowances (after completing the 2-weeks training):
  • Lunch allowance: VND 30,000 per day.
  • Performance-based bonus

Perks

• Join a young, dynamic, multinational, and multifunctional team that serves global customers with new challenges every day.
• Be part of a fast-paced, goal-oriented work environment committed to long-term career development. 
• Receive monthly 1-1 performance reviews with your supervisor/manager to ensure you meet your goals and get the support you need to succeed in your role.
• Working hours: 8:00 AM - 5:00 PM, Monday to Friday and 2 Saturdays per month.
• Work directly at: 156 Viet Hung Street, Viet Hung Ward, Hanoi.

Apply

Submit your resume to apply. Only qualified candidates will be contacted.